No Reply t9

Discussion in 'Acronis True Image Product Line' started by Frostbite, Jan 26, 2007.

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  1. Frostbite

    Frostbite Registered Member

    Joined:
    Dec 11, 2005
    Posts:
    10
    Hi all,
    Can anyone tell me the track record for acronis support, the last email I recieved was on the 13th of this month and do they reply to your email addy or thru the forums.

    Thanks, Frosty
     
  2. USAAlone

    USAAlone Registered Member

    Joined:
    Oct 11, 2006
    Posts:
    101
    Frostbite

    Send a Private Message to Acronis Support.
     
  3. Frostbite

    Frostbite Registered Member

    Joined:
    Dec 11, 2005
    Posts:
    10
    Thanks for the reply USA

    I emailed them and they replied so I assumed thats the method they'd use, spose I'll wait a week and try your method.

    Thanks Frosty
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Frostbite,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Could you please let me know your Acronis request # which was sent to you in autoreply to your letter? I will find out how the investigation of your issue is going and expedite it if needed.

    Thank you.
    --
    Marat Setdikov
     
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