When cleaning using the NOD32 scanner (not Amon) and a trojan/virus is found, I get a notification, but no action too choose from except "Leave". I have the Actions tab configured and everything set to "notify/ offer action". Today for example I had an .exe file that contains "Win32/TrojanDownloader.Small.gen" but I get no action too choose from. When I "leave" the dialog I get a "Error while quarantining the object". I read in the forum that there was a problem with archive files, but even with executables it does not work for me. I have had really bad experience with this feature. Does it perhaps depend on the type of virus you get? I already mailed support a long time ago but got no response. Overall I like the product, but this is annoying... Thanks all! Oh... and I have the AH shell extension installed.