no product key yet?

Discussion in 'Acronis True Image Product Line' started by troubledAGAIN, Mar 22, 2007.

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  1. troubledAGAIN

    troubledAGAIN Registered Member

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    I purchased an upgrade to TI10 on 3/18/2007 but have not received the product key yet. Need TI10 to use with Vista. When do I get my serial? I checked the bnak statement and I was charged on 3/18/2007.
     
  2. GroverH

    GroverH Registered Member

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  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello troubledAGAIN,

    Thank you for choosing Acronis Disk Backup Software.

    Please note that if you purchased Acronis True Image via Acronis on-line store and did not receive the serial number you could follow the next link to find your serial number and the link for download at: www.findmyorder.com

    You will need to enter either your e-mail address and the last five digits of your credit card or your order number and the password.

    You can also submit a request for technical support and attach the e-mail address with you used to make the purchase to your request along with the link to this thread. We will investigate the issue and try to provide you with a solution.

    Thank you.
    --
    Aleksandr Isakov
     
  4. troubledAGAIN

    troubledAGAIN Registered Member

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    Dec 13, 2005
    Posts:
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    Thank you for replying, I have it fixed now. Used the chat line yesterday just after posting this message.
     
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