No Mouse Driver Loaded

Discussion in 'Acronis Disk Director Suite' started by twodogron, Feb 8, 2009.

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  1. twodogron

    twodogron Registered Member

    Joined:
    Feb 8, 2009
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    :doubt: Newly purchased Acronis Disk Director Suite 10.
    I have a peculiar problem...........
    Having made a Bootable CD I can successfully boot into the Main Menu where 5 available selections appear.....
    The first option is "Acronis Disk Director Full Version (Recommended)...
    If I select and load the selection I loose control of my mouse, it will only move vertically up and down in the centre of the screen which ever way I move the actual mouse itself......
    Funny thing is that this does not happen with any other selections, on the remaining 4 options my mouse behaves perfectly OK..
    Any one else come across this ?


    Windows XP Pro SP3 and cordless keyboard and mouse.....
    Any help or suggestions will most welcome..
    Thanks,
    Ron..
     
  2. MudCrab

    MudCrab Imaging Specialist

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    California
    Welcome to the forum.

    I assume the keyboard/mouse is USB.

    When you get to the Acronis menu, press F11 and enter the following into the box (quiet will usually already be there):
    quiet usbmouse=off

    Then click OK and try the Full Mode version again. If that doesn't help, check the BIOS for a Legacy USB option. If its disabled, enable it and see if it works better.

    Also, is the keyboard/mouse plugged into a motherboard USB port?
     
  3. twodogron

    twodogron Registered Member

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    :thumb: Many thanks MudCrab, the F11 solution worked a treat.
    No Legacy USB option in the BIOS but what was available, was Enabled....
    Yes the Mouse/Keyboard USB connection is plugged directly into the Motherboard...
    Again..
    Thanks

    Would like to ask you another question if I may please ?
    Cheers, Ron...
     
  4. MudCrab

    MudCrab Imaging Specialist

    Joined:
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    6,485
    Location:
    California
    Sure. If it's off-topic (non-Acronis), you can send a PM.
     
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