No hard disk detected by Startup Recovery Manager

Discussion in 'Acronis True Image Product Line' started by stussi, Feb 20, 2009.

Thread Status:
Not open for further replies.
  1. stussi

    stussi Registered Member

    Joined:
    Feb 20, 2009
    Posts:
    1
    Hi all, I have version 10 installed. I have 2 internal SATA hard disk. One with operating system and the other with my archive files. I made the backup of first hd in the second one. I activate the Startup Recovery Manager but when I try to check it after pressing F11 at the startup I see that the recovery manager doesn't detect any of my internal hard disk!

    How can I solve this issue?

    Thanks in advance!
     
  2. shieber

    shieber Registered Member

    Joined:
    Oct 27, 2004
    Posts:
    3,710
    It reboots into linux and the drivers are not nearly as robust or comprehensive as the windows hardware drivers. You can contact the "tech Support" contractor's staff via live chat or try for free one of the other progs like Shadow Protect or Paragon. No telling which will be faster.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello stussi,

    Thank you for using Acronis True Image

    The issue can be related to the outdated version of Acronis True Image. Install the latest build (#4942). re-activate Acronis Startup Recovery Manager and see if the issue remains. Otherwise, you should use Acronis True Image Home 2009 for your purposes.

    Also, if you are able to use Acronis Booting rescue media, you don't need Acronis Startup Recovery Manager.

    Thank you.

    --
    Oleg Lee
     
Thread Status:
Not open for further replies.