Hi last night I was renewing my fiance's parents Norton AV. They had bought a license for the NIS 2008, since they had expired. The very first thing I did, was used the online NOD32 scanner to make sure everything was clean. It found some adware and removed it. The next thing I did was remove the eset's online scanner program, removed Norton 2003 version they still were using (did not use the Norton Removal tool). After I went thru and deleted the left over files for Norton, I was going to go into the registry, but it was late. So I ran the installer for NIS 08, opted out of doing the first scan, since I was going to do a scan after I checked for updates. Install went smooth, did a reboot afterwards. Also I didn't register it yet, as I was planning on doing it after I installed. Once I got back into windows, went to do a live update, nothing it just sat trying to connect. I tried to open IE, and again no connection to the internet. Just got the usually Windows message about not able to connect. I checked the simple things like wiring, and router, all still plugged in, and working. I know I had the connection right before installing Nis. I was going to try the winsock fix tonight, thinking something got shuffled around. Anyone had this problem, or can think of anything I can try? I'm not familar with Norton that much, I know NOD32 alot better. The only other thing I can think is to uninstall, go through delete any thing left over in the reg. Then pray and install again. Any help would be greatly appericated.