Newbie needs help from the pros.

Discussion in 'Acronis True Image Product Line' started by harrisj, Feb 18, 2007.

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  1. harrisj

    harrisj Registered Member

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    Hello all! I recently purchased a samsung Q1 ultra mobile pc. It does not come with a cd drive or keyboard. It runs XP pro tablet edition 2005. I thought Acronis TI would be perfect for restoring it back to new condition within XP. I sucessfully completed a backup image of the entire disk to a external usb hard drive. When I run the restore wizard and it says at the end to reboot (because the OS is on the partion, I assume) I click "ok" and the system reboots. The Acronos boot loader never starts and XP loads.

    I have sucessfully restored my laptop running vista the same way. Acronis simply loads after the reboot. What am I missing? Any help would be appriecated.

    Thanks

    I forgot to mention that I am using the latest Build 4940
     
  2. harrisj

    harrisj Registered Member

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    Anybody? It is possible to run the recovery wizard within windows and not use the recovery CD, right?

    Thanks again
     
  3. MudCrab

    MudCrab Imaging Specialist

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    It is possible to start the recovery wizard within Windows, but whether or not it runs in Windows depends on what you want it to do. If it has to make any changes to the system partition then it will have to reboot into its linux environment to make the changes as Windows will not allow them.

    I suspect that your hardware is not supported by the linux mode on the reboot and so it just aborts/errors and reboots back to Windows. Do you see any error messages or Acronis boot screens?

    Since the Q1 has USB ports an easier way might be to use an exteral USB cd drive and boot from that (assuming the Q1 supports booting from USB). This way you can try the "full" and "safe" modes of the rescue cd and find out if they work. If the full mode doesn't work, then I don't think the version Windows boots to will.

    If you don't have a USB cd drive, you can make one yourself pretty cheaply by purchasing an enclosure and sticking in an old cd drive (or a new one if you don't have an old one).
     
  4. harrisj

    harrisj Registered Member

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    Thanks for the reply. The Q1 does support booting from a usb cd. I was trying to avoid buying one. Also, when it reboots I see no error messages. I never even see the boot loader screen. I even tried to use a USB thumbdrive to boot with but that didn't work either. I guess I'm SOL for now.

    Thanks again!
     
  5. MudCrab

    MudCrab Imaging Specialist

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    There is another solution, but it may be more complicated than you want to do. If you have enough room on the hard drive to create another small partition (4GB or so) you could setup your computer to dual-boot between two different XPs. Then when you want to restore your primary XP partition, you boot to the second XP and do the restore. Since TI is not making any changes to the current Windows partition, it will proceed in Windows and not need to reboot into the linux environment.
     
  6. harrisj

    harrisj Registered Member

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    It's got a pretty small hard drive 40 GB. I would need a cd drive too. Thanks for the thought.
     
  7. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello harrisj,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Please have a look at this previous post to find the information about using Acronis products on tablet PCs. It applies to the current versions of Acronis products.

    P.S. I may suggest that you try to use Acronis Startup Recovery Manager to perform the restore process. You can find the detailed instructions on how perform these operations in chapter 3.4 "Acronis Startup Recovery Manager" in the Acronis True Image 10.0 Home User's Guide.

    Thank you.
    --
    Aleksandr Isakov
     
    Last edited: Mar 9, 2007
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