New user - totally confused... please help!

Discussion in 'adware, spyware & hijack cleaning' started by merconsk, Feb 2, 2004.

Thread Status:
Not open for further replies.
  1. merconsk

    merconsk Registered Member

    Joined:
    Feb 2, 2004
    Posts:
    8
    Hi! I've been busy reading about computer problems I'm relating to at this site. I'm hoping someone can possibly offer me some insight? Along with the typical pop-ups, I also have an unusual dilemna... I cannot search on Google or Yahoo anymore, possibly other search engines as well. When I type something in to search, tons of webpages of advertisements come up instead, saying things such as "Find <the topic> at Blowsearch.com" and many others. Does anyone have any idea of what may be the cause of this and how I can fix it?
    I did the whole Hijack This thing and here is my logfile... I have Spyware Blaster and Spybot both, and although they found a lot, it doesn't seem to help with the pop-ups or the searching.
    I will completely appreciate any possible help/insight someone may have to offer!
    Thanks!
    S-


    Logfile of HijackThis v1.97.7
    Scan saved at 5:05:06 PM, on 2/2/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\WINDOWS\System32\RunDLL32.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\PROGRA~1\Roxio\EASYCD~1\EASYCD~1\Creatr50.exe
    C:\Program Files\Common Files\Adaptec Shared\CreateCD\CreateCD50.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\Program Files\SpywareBlaster\spywareblaster.exe
    C:\WINDOWS\hh.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Sarah\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\System32\msenfh.dll
    O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - (no file)
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\System32\mseclk.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
    O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKCU\..\Run: [OfotoNow USB Detection] C:\WINDOWS\System32\RunDLL32.exe C:\PROGRA~1\Ofoto\OfotoNow\OFUSBS.DLL,WatchForConnection OfotoNow
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Microsoft Office.lnk.disabled
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
     
  2. Unzy

    Unzy Registered Member

    Joined:
    Nov 2, 2003
    Posts:
    1,098
    Location:
    Belgium
    Hi merconsk,

    Have only Hijackthis running and fix the following :

    O2 - BHO: (no name) - {0982868C-47F0-4EFB-A664-C7B0B1015808} - C:\WINDOWS\System32\msenfh.dll
    O2 - BHO: (no name) - {0BA1C6EB-D062-4E37-9DB5-B07743276324} - (no file)
    O2 - BHO: (no name) - {94927A13-4AAA-476A-989D-392456427688} - C:\WINDOWS\System32\mseclk.dll

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART

    Unless you specificly blocked some IE options yourself, as an administrator :

    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

    Restart the PC after doing so

    Hope this helps

    Cheers,
     
  3. merconsk

    merconsk Registered Member

    Joined:
    Feb 2, 2004
    Posts:
    8
    Thank you so much for responding so quickly. I did as you said, yet my problem with searching in Google, etc. is not fixed. I am unable to search for anything. Many people have not heard of this? It is highly frustrating. Please let me know if you have any other suggestions.

    Again, thanks so much!
    S-
     
  4. Unzy

    Unzy Registered Member

    Joined:
    Nov 2, 2003
    Posts:
    1,098
    Location:
    Belgium
    Ah, ok

    Can you repost another Hijackthis log please?

    Thnx!

    Cheers,
     
  5. merconsk

    merconsk Registered Member

    Joined:
    Feb 2, 2004
    Posts:
    8
    I sure can... here you go. Thanks!

    Logfile of HijackThis v1.97.7
    Scan saved at 6:15:07 PM, on 2/2/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\BCMSMMSG.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
    C:\WINDOWS\System32\P2P Networking\P2P Networking.exe
    C:\WINDOWS\System32\RunDLL32.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Microsoft Money\System\urlmap.exe
    C:\Documents and Settings\Sarah\Local Settings\Temp\Temporary Directory 3 for hijackthis[1].zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
    O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
    O4 - HKCU\..\Run: [OfotoNow USB Detection] C:\WINDOWS\System32\RunDLL32.exe C:\PROGRA~1\Ofoto\OfotoNow\OFUSBS.DLL,WatchForConnection OfotoNow
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: Microsoft Office.lnk.disabled
    O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar2.dll/cmtrans.html
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
     
  6. Unzy

    Unzy Registered Member

    Joined:
    Nov 2, 2003
    Posts:
    1,098
    Location:
    Belgium
    Hi there,

    Can you download and run this program? :

    SpyBot

    Install -> do a quick search for updates and download if any -> do a 'check for problems' and have it fix all items found in red

    After doing so also download and run this proggy :

    CWShredder

    Open -> 'fix' -> click 'next'

    Reboot after doing so

    keep us posted

    Thnx!

    Cheers,
     
  7. merconsk

    merconsk Registered Member

    Joined:
    Feb 2, 2004
    Posts:
    8
    THANK YOU so much! I had previously downloaded Spybot, but with all of the things you told me, something along the line did the trick. I can now search on Google, etc. once again!
    I am highly impressed with your quick service and with this website. I have asked many in the computer business about this problem and no one has been able to help me.

    THANK YOU so much! Your help is extremely appreciated! :)
     
  8. Unzy

    Unzy Registered Member

    Joined:
    Nov 2, 2003
    Posts:
    1,098
    Location:
    Belgium
    Hi merconsk

    Yay! that's great to hear :)

    Glad we were able to help and good job cleaning up :)

    Take care

    Cheers,
     
Thread Status:
Not open for further replies.