New to LNS - waiting to register!

Discussion in 'LnS English Forum' started by pbernard, Nov 2, 2006.

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  1. pbernard

    pbernard Registered Member

    Joined:
    Nov 1, 2006
    Posts:
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    Location:
    Florida, USA

    Hi. New here and to LNS. I purchased the firewall 3 days ago and still waiting on my registration code. I did send 2 e-mails to LNS, but maybe they got lost in cyberspace!! Any help is appreciated.
     
  2. MickeyTheMan

    MickeyTheMan Security Expert

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    just be a little patient. under 7 days i would not worry.
     
  3. pbernard

    pbernard Registered Member

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    Location:
    Florida, USA
    Okay...thanks.
     
  4. Frederic

    Frederic LnS Developer

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    Posts:
    4,354
    Location:
    France
    Hi pbernard,

    Normally you should receive some emails from RegSoft and from us (when the order is valid) very quickly (within 2 hours).
    If you don't there is a problem.

    Could you send me in a PM your order ID or the tracking Id (if you don't have the order ID), and i will check the status.

    Thanks,

    Frederic
     
  5. pbernard

    pbernard Registered Member

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    Location:
    Florida, USA
    Frederic:
    For some reason, I can't send a PM to you as it's unavailable. I do have all the info regarding the order ID and tracking ID. Thanks.
    Pat
     
  6. Frederic

    Frederic LnS Developer

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    Location:
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    Hi,

    Ok, I think I've retrieved your order.
    I've just sent again the email we have sent you just after you have registered.

    Regards,

    Frederic
     
  7. pbernard

    pbernard Registered Member

    Joined:
    Nov 1, 2006
    Posts:
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    Location:
    Florida, USA
    Hi Frederic:
    I'm sorry to be such a pain, but I have not received an e-mail from LnS regarding my registration code. I do appreciate your help.
    Pat
     
  8. Frederic

    Frederic LnS Developer

    Joined:
    Jan 9, 2003
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    4,354
    Location:
    France
    Hi,

    Are you sure the email address you provided is correct ?
    I've put the content of the email in a PM and sent it to you.

    Regards,

    Frederic
     
  9. pbernard

    pbernard Registered Member

    Joined:
    Nov 1, 2006
    Posts:
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    Location:
    Florida, USA
    Hi Frederic:
    Well, everything came through this time okay. I certainly don't know why I had problems. Thanks for your assistance!
    Pat
     
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