New prob... unable to re-install NOD32

Discussion in 'NOD32 version 2 Forum' started by john smith, Feb 9, 2004.

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  1. john smith

    john smith Registered Member

    Joined:
    Jun 14, 2003
    Posts:
    59
    Well, thought I, perhaps I'll download the new version and uninstall the old and install the new. D/L'd after a long time (somebody's servers are busy :) )... I install the fresh file... except at the final step

    I get an error thump and a dialog box with a red x and the message

    (121) NOD32 for Windows NT/200/xp/2000 - Standard Component.

    I have to hit "OK" and the process ends.... nada.

    So I'm sitting here with no virus protection at all?

    Like.... help!

    Any suggestionso_O?

    smith
     
    john smith, Feb 9, 2004
    #1
  2. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Go to program files, and delete the Eset folder. Then try reinstalling Nod.

    Cheers :D
     
    Blackspear, Feb 9, 2004
    #2
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    If still no avail, drop an email to support@nod32.com. We will provide you instructions how to make a setup log that will help us figure out the reason for the error.
     
    Marcos, Feb 9, 2004
    #3
  4. john smith

    john smith Registered Member

    Joined:
    Jun 14, 2003
    Posts:
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    Will e-mail you, as deleting the ESET folder before re-install did not help.

    smith
     
    john smith, Feb 9, 2004
    #4
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