New prob... unable to re-install NOD32

Discussion in 'NOD32 version 2 Forum' started by john smith, Feb 9, 2004.

Thread Status:
Not open for further replies.
  1. john smith

    john smith Registered Member

    Joined:
    Jun 14, 2003
    Posts:
    59
    Well, thought I, perhaps I'll download the new version and uninstall the old and install the new. D/L'd after a long time (somebody's servers are busy :) )... I install the fresh file... except at the final step

    I get an error thump and a dialog box with a red x and the message

    (121) NOD32 for Windows NT/200/xp/2000 - Standard Component.

    I have to hit "OK" and the process ends.... nada.

    So I'm sitting here with no virus protection at all?

    Like.... help!

    Any suggestionso_O?

    smith
     
  2. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Go to program files, and delete the Eset folder. Then try reinstalling Nod.

    Cheers :D
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,415
    If still no avail, drop an email to support@nod32.com. We will provide you instructions how to make a setup log that will help us figure out the reason for the error.
     
  4. john smith

    john smith Registered Member

    Joined:
    Jun 14, 2003
    Posts:
    59
    Will e-mail you, as deleting the ESET folder before re-install did not help.

    smith
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.