New License Purchase with Existing License

Discussion in 'ESET Smart Security' started by tjg79, Nov 26, 2011.

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  1. tjg79

    tjg79 Registered Member

    Joined:
    Jan 11, 2010
    Posts:
    55
    Location:
    Virginia, USA
    Hi, I presently have a 1-pc license that expires in March 2012. I'm going to purchase a 2-pc, 2-yr license this weekend while they have the cyber weekend 2011 sale. How does this puchase affect my existing license? Does it just extend my current 1-pc license to March 2014 and start the other new pc license for two years? Since they seem to keep the same user id and password for a license renewal, how does the system keep track of a new multi-pc/multi-year license when you presently have time left on your current license?

    Regards
     
  2. foneil

    foneil Eset Staff Account

    Joined:
    Dec 7, 2010
    Posts:
    255
    Location:
    San Diego
    If you bought a new license (CyberMonday special or otherwise) from our website, it will not extend your current license. It will run concurrent with your existing license and does not function the same as a renewal.

    For more information on licensing, and specifically for extending current licenses, see this ESET Knowledgebase FAQ.
     
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