never reply for submiting virus samples

Discussion in 'NOD32 version 2 Forum' started by loong, Feb 19, 2007.

Thread Status:
Not open for further replies.
  1. loong

    loong Registered Member

    Joined:
    Feb 13, 2007
    Posts:
    28
    have you used avira?
    they must reply for every submited virus sample.
    and nod32,never reply me.
    why?
     
  2. ASpace

    ASpace Guest

    Because this is ESET policy . Alhough they receive the sample they may not answer you .
    If you are infected by a particular threat which NOD32 somehow could not detect , send that sample to support@eset.com . If you are not infected but you just found some deeply hidden in the darkness threat , then send it to samples@eset.com :thumb:
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    I haven't found anything at samples that should be analysed and detection added. Drop me a PM with your email address and approximate date/time you submitted the samples.
     
  4. ASpace

    ASpace Guest

    :D
    This is good news to read :thumb: :thumb: :thumb:
     
  5. ugly

    ugly Registered Member

    Joined:
    Mar 21, 2005
    Posts:
    276
    Location:
    Romania
    How about this one I sent you on 16.02.2007 ?
    Subject : Trojan.DNSChanger.IH :ninja:
     
  6. pykko

    pykko Registered Member

    Joined:
    Apr 27, 2005
    Posts:
    2,236
    Location:
    Romania...and walking to heaven
    strange... I can send you at least 15 undetected samples previously submitted and no detection added. :cautious:
     
  7. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    I was not talking about threat collectors who submit dozens of files from obsure sites and expect them to be added within a couple of hours.
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.