Network Magic problem

Discussion in 'other software & services' started by bumbleb, Mar 3, 2009.

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  1. bumbleb

    bumbleb Registered Member

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    Washington
    I had a problem with my laptop wireless connection which I couldn't fix. I was told by a tech to do a PC recover which I did and didn't help.

    So I went to get a new Netgear router but the guy there told me i should just reset it. I did this and got everything working.

    I had uninstalled Network magic before I did a pc recovery so I went to re-install after I had the computer up and running and I guess I did something wrong and didn't get it completely installed. I tried to uninstall but it won't let me. It gives me a message that says; Important: If you enabled the wireless protection feature go into Network Magic's wireless protection settings and disable before uninstalling. I don't know where to go to find these since the program was not completely loaded. So I am now back to square one again with no wireless connection and a corrupted Network Magic that I cannot uninstall.

    Anybody got any suggestions for me?

    Bumbleb
     
  2. HAN

    HAN Registered Member

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    In many cases, re-installing a program, re-booting and then uninstalling will allow a failed uninstall to succeed.
     
  3. bumbleb

    bumbleb Registered Member

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    Location:
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    Thanks Han,

    I tried that and received this message when I tried it.

    A newer version of Network Magic has been detected on this computer. It cannot be upgraded with this version of Network Magic.

    I'm stuck! I can't install or uninstallo_O Does this mean I need to go out and buy a newer version?

    bumbleb
     
  4. LenC

    LenC Registered Member

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    Jul 25, 2006
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    Can you uninstall in safe mode?

    Have you tried revo uninstaller? I don't personally use it, but I've read many posts where it has been helpful where windows add/remove fails.

    Keep posting back - someone will help you!

    P.S. Have you tried customer support at Network Magic?
     
  5. crofttk

    crofttk Registered Member

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    I would think that you could download the latest version, install that and then uninstall. I have NM too but have uninstalled it, hence I don't recall if you can freely download latest version and then you enter a key or how it's done.

    In any case, I agree with HAN's approach; you just need to do this with the latest version.
     
  6. Peter2150

    Peter2150 Global Moderator

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    There was a major upgrade, that did have an upgrade cost.

    Not much help now, but another reason for imaging/backup in the future.

    Hopefully you can uninstall it in safe mode.
     
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