Network Backup??????

Discussion in 'Acronis True Image Product Line' started by sass, Sep 19, 2006.

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  1. sass

    sass Registered Member

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    OK, I have downloaded the demo of enterprise server. It works fine backing up the servers local drives to the external USB drive attached to the server.
    However I installed the windows agent on a XP workstation. Try doing a backup up select the local drives on workstation and ask me where to backup to, I am able to browse to the server, and the usb drive attached to it. However I am unable to browse to any of the folders I created on the drive from within Acronis Remote.
    I am doing something wrong? Or do I need another piece of software?
     
  2. jeremyotten

    jeremyotten Registered Member

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    check your rights on the USB disk. Give full controll everyone on share and NTFS security to see if you problem lies in security settings. ;-)
     
  3. sass

    sass Registered Member

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    The everyone group has full control. under both sharing and security.
     
  4. sass

    sass Registered Member

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    so take it no one has any clues? Not able to back up from a work station to a usb drive on the server. However when its an internal drive it works fine. So doesnt make sense. The xp machine can see the folders on the drive using windows explorer. However when using acronis it wont allow the xp machine to backup to the usb drive from remote computer, but the server can.
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello sass,

    Thank you for choosing Acronis Remote Server Backup Software.

    Please accept our apologies for the delay with the response.

    Could you please try to use the full UNC path (e.g. \\server\share\) when selecting the name and location of the archive file and see if you will be able to create the backup? Plase also clarify if you received any error message when you try to create the backup.

    If the issue persists, please explain your step-by-step actions which you took to create the image archive (up to the step where you can not locate the USB drive as a backup archive location). Please also create a screen shots of all your steps, if possible.

    Please clarify the file system on the external USB drive.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    --
    Aleksandr Isakov
     
  6. eclipse2k

    eclipse2k Registered Member

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