pls. My Virgin modem router, has 3 ethernet ports in use. One port leads to Netgear expensive gull-winged router. Most play well since Netgear help. After Netgear help (2nd router), changed it's ethernet cable from 'primary or wan' to on of the four normal ports. That helped! This machine says connected to Netgear68, which is 2G wifi, but windows tray show ethernet connected. It is ethernet connected. I cannot connect to WIFI, <tried for apple news on PC> how discovered This machine updated printer software, no problem Laptop on wifi surf the net just fine, but printer web site says no internet upon updating software. updates fine one machine, then complains of no network on the other. MS solitaire frequently says no internet, re-try & it connects. Virgin is the master & netgear is the slave, so entering Netgears router home page, is difficult & can't remember steps to enter to, make changes & reconnect. weird behavior two routers! The IP address was supposedly changed to ensure non-conflict, I believe something else in 2nd router's home pagewas to be turned OFF. Any ideas Thanks Guys!