Netrwork File Restore Problems

Discussion in 'Acronis True Image Product Line' started by hazmat, Jul 12, 2006.

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  1. hazmat

    hazmat Registered Member

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    1) Backed up network directory (mapped drive) to local storage.

    2) Attempted to restore to original location (network drive)

    3) Error message appears for all files in directory. Ignore simply creates emply file in original location (0 bytes).

    Failed to restore file or folder 'CONFIG.SYS'.
    Failed to restore file or folder. (0x4001A)
    function = "FSCTL_SET_COMPRESSION"
    Tag = 0xA8A1022BD18AE1A7
    An unexpected network error occurred. (0xFFF0)
    code = FFFFFFFF8007003B
    Tag = 0xBD28FDBD64EDB816: Retry/Ignore/Cancel


    Any hints ??
     
  2. seekforever

    seekforever Registered Member

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    If you are running Home version you may not be able to do that. AFAIK, Home works only on local drives on the machine it is running on.

    I'm not betting my life on this so await some confirming or denying responses.
     
  3. hazmat

    hazmat Registered Member

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    Re: Network File Restore Problems

    Website FAQ states it can:o_O??

    What storage devices does Acronis True Image 9.0 Home support for saving images to / restoring images from?
    Acronis True Image 9 supports the following storage devices:

    Hard disk drives
    Networked storage devices
    CD-R(W)
    DVD-RW, DVD+R(W)
    ZIP®, Jazz® and other removable media
    P-ATA (IDE), S-ATA, SCSI, IEEE1394 (Firewire) and USB 1.0 / 2.0 drives, PC card storage devices
     
  4. seekforever

    seekforever Registered Member

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    Re: Network File Restore Problems

    Yes, you can back up a local drive to a networked drive and restore it. You tried to backup a network drive to a local drive and restore it back to the network.
     
  5. hazmat

    hazmat Registered Member

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    I understand what you are saying...but why the heck allow the backup of the net drive if you are not going to allow the ability to restore to original location ?
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello hazmat,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Please note that it is possible to backup and restore to and from networked drive with Acronis True Image 9.0 Home. The only restriction is that you can create only file-based backup of the networked (mapped) drive. Therefore, we can not guarantee that you will be able to restore your operating system to a working state by restoring the file-based backup of a system partition. Please also have a look at this previous thread.

    Most likely the reason of the error you have received is that you do not have enough permissions to write to the networked folder.

    If the issue persists, please explain your step-by-step actions which you took that led you to this error. Please also send us a screen shot of the error, if possible. Then submit a request for technical support. Attach all the collected files and information to your request along with the link to this thread. We will investigate the problem and try to provide you with the solution.

    Also, if you would like to backup and restore networked computers remotely I would recommend that you use Acronis True Image 9.1 Workstation. With Acronis True Image 9.1 Workstation you will be able to restore networed system to the wokring state via network.

    Thank you.
    --
    Aleksandr Isakov
     
  7. jmk94903

    jmk94903 Registered Member

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    How about trying to backup only a data folder on the network drive and then restore that. It looks like you were starting the backup in the root directory of the network drive and that might have been part of the problem.
     
  8. _Kento_

    _Kento_ Registered Member

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    Yes, network drive can be use as a STORAGE device with ATI 9.0 Home.

    You can backup the networked drive only in files/folders mode, not as a local hard drive with MBR and stuff. ATI 9.0 Home cannot do that.

    You need at least ATI 9.1 Workstation to backup and restore the networked drive and if you want this drive be Bootable after all.

    Kento.
     
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