I have an awful virus on my computer, and have no idea of how to get rid of it. What the virus has done is disabled my McAfee antivirus program, and makes it so that whenever I explore something virus related on the internet my explorer gets automatically shut down. I finally have been able to use a virus scanner from Symantec.com, but it only detects, doesn't fix. Anyways, it has told me that I have 14 files infected, all infected with either Trojan Horse or Trojan.ByteVerify. I need help on how to get rid of this. Is there any way to do it manually before going out to buy new software? I worry that if i rush out and buy new software it will just be automatically shut down like all the others I have tried. PLEASE HELP!!!
Hi Tacer. Welcome to Wilders. U could follow the instuctions here, http://www.wilderssecurity.com/showthread.php?t=15913 then post your HijackThis log and one of the experts will help u rid your computer of this malware. Hope this helps. snowbound
Also u could try here, http://housecall.trendmicro.com/ This is a free online virus scanner with cleaning capabilities. snowbound
Logfile of HijackThis v1.97.7 Scan saved at 10:58:12 PM, on 3/21/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe c:\program files\mcafee.com\agent\mcagent.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\WINDOWS\System32\DSentry.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Messenger Plus! 2\MsgPlus.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\WINDOWS\System32\wininit32.exe C:\WINDOWS\System32\RUNDLL32.EXE C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe C:\PROGRA~1\RAMBOO~1\RAMBOO~1.EXE C:\Program Files\Digital Line Detect\DLG.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\PROGRA~1\ICQ\ICQ.exe C:\Program Files\MSN Messenger\msnmsgr.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Documents and Settings\Mathieson Facer\My Documents\My Downloads\hijackthis1977\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll O2 - BHO: (no name) - {41353F8B-78CE-48A5-BE44-153ED293D192} - C:\PROGRA~1\POPUPP~1\PopLib.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [KAZAA] "C:\Program Files\Kazaa Lite K++\kpp.exe" "C:\Program Files\Kazaa Lite K++\KazaaLite.kpp" /SYSTRAY O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe O4 - HKLM\..\Run: [AutoLoaderAproposClient] "C:\DOCUME~1\MATHIE~1\APPLIC~1\apropos.exe" C:\DOCUME~1\MATHIE~1\APPLIC~1\apropos.exe /HideUninstIcon /HideDir /UninstallName="Software Apropos" /PC=PLUS O4 - HKLM\..\Run: [AutoUpdater] C:\PROGRA~1\AUTOUP~1\AUTOUP~1.EXE O4 - HKLM\..\Run: [EasyMessage] C:\Program Files\Easy Message\em2.exe O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\System32\hphmon04.exe O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe" O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [SysInit] wininit32.exe -drivers O4 - HKLM\..\Run: [Mirabilis ICQ] C:\PROGRA~1\ICQ\ICQNet.exe O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe O4 - HKLM\..\RunServices: [SysInit] wininit32.exe -drivers O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart O4 - HKCU\..\Run: [SysInit] wininit32.exe -drivers O4 - HKCU\..\Run: [RamBooster] C:\PROGRA~1\RAMBOO~1\RAMBOO~1.EXE O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Digital Line Detect.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: PopupPopper Control Panel (HKLM) O9 - Extra button: ICQ Pro (HKLM) O9 - Extra 'Tools' menuitem: ICQ (HKLM) O9 - Extra button: MoneySide (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/viewers/ipixx.cab O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://dev-www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_35.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20030530/qtinstall.info.apple.com/bonnie/us/win/QuickTimeInstaller.exe O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,64/mcinsctl.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/2072aeb7189319c22205/netzip/RdxIE601.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab O16 - DPF: {8FA9D107-547B-4DBC-9D88-FABD891EDB0A} - http://arcade.icq.com/multiplayer/odyssey_web8.cab O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?38067.6240277778 O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,15/mcgdmgr.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
Hi Tacer, Welcome to Wilders. First, I would strongly advise you to remove messenger Plus! via the Add/Remove Programs Control Panel. It bundles spyware in its installation. You can find more info HERE. Some of the items are from viruses. I would strongly suggest you do an online virus scan and run a resident AV scanner if you are not already. Some good online scans can be found here. Please note that all items below may or may not appear due to the on-line virus scan and what was found and fixed in that step. Check the following items in HijackThis. Close all windows except HijackThis and click Fix checked: O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file) O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe O4 - HKLM\..\Run: [AutoLoaderAproposClient] "C:\DOCUME~1\MATHIE~1\APPLIC~1\apropos.exe" C:\DOCUME~1\MATHIE~1\APPLIC~1\apropos.exe /HideUninstIcon /HideDir /UninstallName="Software Apropos" /PC=PLUS O4 - HKLM\..\Run: [AutoUpdater] C:\PROGRA~1\AUTOUP~1\AUTOUP~1.EXE O4 - HKLM\..\Run: [SysInit] wininit32.exe -drivers O4 - HKLM\..\RunServices: [SysInit] wininit32.exe -drivers O4 - HKCU\..\Run: [SysInit] wininit32.exe -drivers O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/2072aeb7189319c22205/netzip/RdxIE601.cab If you decided to remove Messenger Plus!, also check these items: O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart Then reboot in Safe Mode and delete the following: C:\Program Files\LiveUpdate\ <-- entire folder C:\DOCUME~1\MATHIE~1\APPLIC~1\apropos.exe C:\PROGRA~1\AUTOUP~1\ <-- entire folder wininit32.exe And if you removed Messenger Plus!, delete the following also: C:\Program Files\Messenger Plus! 2\ <-- entire folder Reboot and then post a fresh HijackThis log. Regards, Kent
Closing this thread. Please continue here: http://www.wilderssecurity.com/showthread.php?t=25330 Regards, Pieter