Hi...I am new at this, so please bear with me....thanks. I had to uninstall and reinstall Ewido today due to the fact that my computer's registry keys were corrupted by a virus and I had to do the"PC Recovery" process( and reinstall everything!!) Ewido appears to be reinstalled and even scanned okay, but I cannot open the resident shield and I do not even understand how to. When I click on activate it comes up with an error message that tells me it didn't work. I checked FAQ's and didn't find any answer there either. I did however find this forum. Maybe someone can help me with this. I'd appreciate it. Thanks. annie P.S. What other type of controls would you advise? I have McAfee, Ewido and Ad-aware. I put parental controls on McAfee and I am hoping that works. Thanks.