Need help !! win32/sirefef.FC trojan horse , how to delete?!

i have ESET NOD32 antivirus 5

Object : C:\WINDOWS\SYSTEM32\SERVICES.EXE
Menace : win32/sirefef.FC trojan horse

have tried to find the file and delete it. but ist nowhere to be found , tried malewarebytes , dosent find the virus , dont know what to do anymore ?! HELP PLEASE !!.

 

Hello,

For help with removing the Sirefef rootkit, please contact ESET's support office directly at +1 (866) 343-3738 [toll-free, North America] and one of the support engineers will be able to assist you.

Regards,

Aryeh Goretsky

 

Basically running "sfc.exe /scannow" should work as it will replace the patched system file with the original version from a backup.

 

Instructions on using the system file checker are here. Have you tried the removal tool ?

 

no i havent try the removal tool. i actully dont know what it is?!

 

have try that removal tool. it seem work. am running the security scan. sure hope ist gonne , thanks for they advice !

 

Hi Charliie

Just some thoughts regarding your question. Stand alone or removal tools purpose are often to eliminate one special resilient threat, like Sirefef-Olmarik Tdl4 or fake antivirus software often called Rogue software.

Cheers, Janus

 

Thanks for they explanation!. Im not real good with computer...

 

Follow-up your findings as requested here.