Hello, I'm trying to use the trial version, but keep getting stuck. Is there a step-by-step guide somewhere. How does one do a backup. Do I use the "new schedule wizard". I don't see where I enter schedule times. Also, what the heck is the difference between "new snapshot" and "new archive"? I'm used to using Ghost 2003 and Drive Image 2002. They seem to be easier to use then First Defense. There is something missing here in the user interface -- or is it just me. Thanks for any pointers. Ron N.