need help cleaning malware

Discussion in 'other security issues & news' started by iceni60, Aug 24, 2004.

Thread Status:
Not open for further replies.
  1. iceni60

    iceni60 ( ^o^)

    Joined:
    Jun 29, 2004
    Posts:
    5,116
    hello :) . a friend of mine has malware, and id like to ask if we should do as follows, or if we dont need to take things so far. your comments will be appreciated, as if its too much it will save us some time. thanks
    • run spybot
    • run adaware
    • run stinger
    • trendmicro
    • windowsecurity trojan scan
    also, i was thinking of running e-scan stand alone with Kaspersky engine. but, in the back of my mind i remember that there may be some problem doing this. something like it is very powerful and can remove unnecessary things?

    and should we run avast! Virus Cleaner - free virus & worm removal tool?

    is it right to turn off resident anti-virus while doing the scans?

    and should temps folder and cookies be deleted first?

    once this is done we'll post a HJT log.
    if you can answer any of these questions it will be a great help, thank you :)
     
  2. nick s

    nick s Registered Member

    Joined:
    Nov 20, 2002
    Posts:
    1,430
    I would turn off System Restore, boot into Safe Mode, and then start scanning and cleaning. Delete temp files in Safe Mode as well. Spybot, Ad-Aware, Stinger, and Avast should run in Safe Mode. In emergency situations, I often use the command line versions of McAfee or F-Prot to scan and clean in Safe Mode.

    Nick
     
  3. iceni60

    iceni60 ( ^o^)

    Joined:
    Jun 29, 2004
    Posts:
    5,116
    thanks, nick, i hadnt thought of that(System Restore and safe mode) i might have done safe mode, but im sure i wouldnt have remembered System Restore. he has one of the XPs, so thanks for your help :cool:
     
  4. iceni60

    iceni60 ( ^o^)

    Joined:
    Jun 29, 2004
    Posts:
    5,116
    any ideas with e-scan? its not my computer, so i dont want to mess-up. also, i dont use cwshredder, but should he run it? thanks :)
     
  5. polo999

    polo999 Guest

    E-scan is very good and leave no traces in your computer.
    You can use it safely.
     
  6. iceni60

    iceni60 ( ^o^)

    Joined:
    Jun 29, 2004
    Posts:
    5,116
    thanks, polo999. ill let my friend know and let him run it after all the other scans.
     
  7. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Yes, very good little program...

    Cheers :D
     
  8. iceni60

    iceni60 ( ^o^)

    Joined:
    Jun 29, 2004
    Posts:
    5,116
    thanks, i'll put that on the list too. i stopped useing it awhile ago, when for a short time it gave a F/P and it took me a while to work it out(if id read all the info on it, i would have seen it was a know issue, and was fixed in the next release. anyway, thanks for the reply, Blackspear :)
     
  9. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    My pleasure.

    Cheers :D
     
  10. snapdragin

    snapdragin Administrator

    Joined:
    Feb 16, 2002
    Posts:
    8,415
    Location:
    Southern Ont., Canada
Loading...
Thread Status:
Not open for further replies.