Need help: Acronis 11 on 64-bit Win7 slow recovery through USB3

Discussion in 'backup, imaging & disk mgmt' started by act8192, Nov 27, 2015.

  1. act8192

    act8192 Registered Member

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    There's something funny here, because this old Acronis True Image can do a perfect system partition images in 4-7 minutes to an external USB3 drive in USB3 port.
    Yet when I want to reimage, it takes 40-45 minutes for recovery.
    Clearly, the bootable recovery CD or USB flash don't include USB3 driver.
    What can I do in ATIv11?

    It's been annoying me for 2 years. But now that M$ has hit bottom with their badly done patches, I'd prefer to have a quicker recovery just in case. And still want to stick with ATI.
     
  2. Brian K

    Brian K Imaging Specialist

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    act8192,

    Laptop or Desktop?

    Can you make WinPE Acronis recovery media? Or just Linux? You should be able to add USB3 drivers to a WinPE.
     
  3. manolito

    manolito Registered Member

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    Nice, so I am not the only person on the planet who still uses ATI Home 11...

    Luckily the latest Acronis rescue disks support images made by this old version. Not sure about the latest Linux based recovery disk, but there is a good chance that it has integrated USB3 drivers.

    In any case a PE based recovery disk made with the latest Microsoft ADK for Win10 has integrated USB3 drivers. As long as your computer has a 64bit CPU it should boot just fine from this disk. It is a little inconvenient to make a PE based recovery disk (Acronis should have a look how others like Macrium or AOMEI do this), but once you have created such a disk it will work beautifully.


    Cheers
    manolito
     
  4. act8192

    act8192 Registered Member

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    It's a Windows7-64bit laptop.
    v11 uses Linux kernel - confirmed here for "Acronis True Image 11 Home"
    https://kb.acronis.com/content/1537
     
  5. act8192

    act8192 Registered Member

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    Thanks. But will this help? I'm not skilled enough to even understand what you said :(
     
  6. Robin A.

    Robin A. Registered Member

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    If the WinPE in the bootable medium doesn´t have USB 3.0 drivers, and the hard disk is connected to a USB 3.0 port, the disk shouldn´t work at all. If it does, albeit slowly, the problem is not lack of USB 3.0 drivers.
     
    Last edited: Nov 28, 2015
  7. manolito

    manolito Registered Member

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    IMO this is not true. USB3 is fully backwards compatible to USB2. If the bootable medium has no USB3 drivers, the external USB HDD should still work, but only at USB2 speed.


    @act8192
    The explanation for your extremely slow restore speed is that the original True Image 11 recovery disk does not even support USB2, it only supports USB1. But you can use the (also Linux based) recovery disk made under the latest True Image 2016. It will recognize your images, and it will probably support USB3.


    Cheers
    manolito
     
  8. oliverjia

    oliverjia Registered Member

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    time to move on now. We are using Acronsi TI 2016 now in the year of 2015...
     
  9. manolito

    manolito Registered Member

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    No way...
    As long as you do not have a UEFI /GPT computer, there is absolutely no reason to ditch the old True Image 11 in favor of the current version 2016. I did compare those two versions extensively, I know what I'm talking about.

    Cheers
    manolito
     
  10. Robin A.

    Robin A. Registered Member

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    In my experience, if the WinPE doesn´t have USB 3.0 drivers, it just doesn´t "see" the USB 3.0 ports. Nothing connected to these ports will work at all. The same happens in Windows if you uninstall the USB 3.0 drivers.

    Compatibility means that if you connect a USB 3.0 disk to a USB 2 port, it works at USB 2 speed.
     
    Last edited: Nov 28, 2015
  11. oliverjia

    oliverjia Registered Member

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    Agreed with my experience. So a USB 3/3.1 driver is necessary for these external device to function.
     
  12. oliverjia

    oliverjia Registered Member

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    All my computers are UEFI with secure boot, so....
     
  13. act8192

    act8192 Registered Member

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    RobinA, and Oliverjia
    See my post#4. No WinPE here. No UEFI/GPT - I made this computer to boot legacy and MBR works.
     
  14. Robin A.

    Robin A. Registered Member

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    It seems that your Linux boot medium has old and inefficient USB 3.0 drivers.

    You could try Macrium Free, it uses a simple procedure to build WinPE boot media. You can build a boot medium with the same USB 3.0 drivers used on your Windows installation, or with the drivers included in Windows 8.1 or 10. It won´t be as fast as Acronis to create the images, but much faster than Acronis to restore them, in your case.
     
  15. manolito

    manolito Registered Member

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    No, it does not have any USB3 drivers at all... :p
    The latest True Image 11 version came out in August 2007. This was years before USB3 entered the scene. Any Linux based recovery CD made under this version cannot have any USB3 drivers. In my experience this recovery CD does not even support USB2, the restore speed you can get is only USB1.1.


    Cheers
    manolito
     
  16. act8192

    act8192 Registered Member

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    ATI v10 and v11 support USB1 and USB2
    From pages 8 and 12 of the user guides:
    That explains my ten-fold speed difference recovering.
     
  17. Brian K

    Brian K Imaging Specialist

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  18. manolito

    manolito Registered Member

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    I am afraid that this will not help him at all, because you refer to a very different Acronis backup software:
    The version act8192 is using is Acronis True Image Home 11. For this version you cannot create a WinPE recovery disk, it comes with a BartPE plugin instead. BartPE is based on WinXP, so it does support USB2, but not USB3.


    Cheers
    manolito
     
  19. act8192

    act8192 Registered Member

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    @manolito, thank you very much for the details of what's what.

    To all - thanks also for participating. This was a good, detail revealing, discussion for me.
     
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