Need a little help with the cleaner.

Discussion in 'other anti-trojan software' started by notageek, Oct 14, 2002.

Thread Status:
Not open for further replies.
  1. notageek

    notageek Registered Member

    Joined:
    Jun 3, 2002
    Posts:
    1,601
    Location:
    Ohio
    I just downloaded and got an update on the cleaner free trial. When I run the free trial it freezes up. I hit alt, control and delete to see if it's still responding but it's not. Anyone know what to do to fix this?
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,429
    Location:
    Netherlands
    Did you install the program in safe mode?
    If not, please uninstall and try it again that way.
    That should help.

    Regards,

    Pieter
     
  3. notageek

    notageek Registered Member

    Joined:
    Jun 3, 2002
    Posts:
    1,601
    Location:
    Ohio
    No I didn't install it in safe mode. I'll try it that way and see if it works. Thanks
     
  4. FanJ

    FanJ Guest

    Hi Notageek,

    Were you doing a full system scan with it (on demand), or were just TCActive and TCMonitor running resident when that happened?
     
  5. notageek

    notageek Registered Member

    Joined:
    Jun 3, 2002
    Posts:
    1,601
    Location:
    Ohio
    A full system scan.
     
  6. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
     
  7. notageek

    notageek Registered Member

    Joined:
    Jun 3, 2002
    Posts:
    1,601
    Location:
    Ohio
    At the time I was trying to scan no.
     
  8. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
    notageek,

    I'm not sure here: did you uninstall the software, and re-installed it in safe mode, or didn't you?

    regards.

    paul
     
  9. notageek

    notageek Registered Member

    Joined:
    Jun 3, 2002
    Posts:
    1,601
    Location:
    Ohio
    Yes unistalled the program and installed in safe mode and still having the same problem. I might just have a bad download.
     
  10. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
    Could be a possibility indeed. Uninstalling and installing a fresh downloaded copy might do the trick.

    regards.

    paul
     
  11. notageek

    notageek Registered Member

    Joined:
    Jun 3, 2002
    Posts:
    1,601
    Location:
    Ohio
    Thanks for the help. I got my Eye one 2 AT's to try. One being the cleaner and the other being TDS3 . I'm going try the cleaner first.
     
  12. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
    My pleasure.

    Keep in mind, TDS is quite superior to The Cleaner, though ;).

    regards.

    paul
     
  13. notageek

    notageek Registered Member

    Joined:
    Jun 3, 2002
    Posts:
    1,601
    Location:
    Ohio
    I'm heading over to download TDS3 now. Try it out and see if I like it.
     
  14. FanJ

    FanJ Guest

    Hi Notageek,

    Have also a look at these threads:

    http://www.wilderssecurity.com/showthread.php?t=2871

    http://www.wilderssecurity.com/showthread.php?t=2906

    and get the latest database from the TDS download page
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.