NAV 2004 - "Product Activation" buggy

Discussion in 'other anti-virus software' started by AplusWebMaster, Nov 1, 2003.

Thread Status:
Not open for further replies.
  1. AplusWebMaster

    AplusWebMaster Registered Member

    Joined:
    Jun 14, 2003
    Posts:
    239
    Location:
    Philadelphia, PA, USA
    :( FYI...

    http://www.pcworld.com/resource/printable/article/0,aid,113212,00.asp
    "...Symantec on Thursday acknowledged the problem in a note posted on its Web site, which says the company is investigating the problem, but does not know what is causing it or how to fix it...As with Windows XP, Symantec's software uses a unique alphanumeric value based on information unique to the user's machine, such as serial numbers on hard drives and video cards in the machine. That value is combined with the unique product software key to create the activation code. The company has said its decision to use product activation features was prompted by widespread piracy of Symantec's products...This is not the first time this year that Symantec has come under scrutiny for releasing faulty code..."

    http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/2003093015493306
    Document ID:2003093015493306
    Last Modified:10/31/2003
    "Norton AntiVirus 2004 prompts to activate whenever the computer restarts...Symantec is investigating this problem. The cause is unknown, and there is no solution at this time."
     
  2. nameless

    nameless Registered Member

    Joined:
    Feb 23, 2003
    Posts:
    1,184
    "Symantec is investigating this problem. The cause is unknown, and there is no solution at this time."

    Sounds exactly like every one of the many problems I've had with just about every Symantec product I've ever used.
     
  3. AplusWebMaster

    AplusWebMaster Registered Member

    Joined:
    Jun 14, 2003
    Posts:
    239
    Location:
    Philadelphia, PA, USA
    :( FYI...more detail:
    http://news.com.com/2102-7355_3-5099884.html?tag=st_util_print
    " Some of the 1.2 million customers that have installed software maker Symantec's latest Norton PC security package have been unable to use the software because of new antipiracy technology...
    - A few consumers have complained to Symantec that the U.S. and British versions of a package that includes Norton Antivirus 2004, Norton Internet Security 2004, Norton Antispam 2004 and Norton SystemWorks 2004 mistakenly asks for a product activation code every time a PC is rebooted. Eventually, the software informs the consumers that they have reached the activation limit and the software will cease to function...Symantec's system generates a unique alphanumeric code to identify a PC configuration and ties it to the product key for a particular piece of software. It stores license information on the PC's hard drive and allows for up to five activations for the same product key..."
     
  4. I guess I'm one of those "lucky" ones.. Haven't had any problems yet whatsoever.. Works great.. Unpackers are decent too...
     
  5. AplusWebMaster

    AplusWebMaster Registered Member

    Joined:
    Jun 14, 2003
    Posts:
    239
    Location:
    Philadelphia, PA, USA
Loading...
Thread Status:
Not open for further replies.