mystery error: vtobus failed

Discussion in 'Acronis True Image Product Line' started by epinto, Aug 17, 2006.

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  1. epinto

    epinto Registered Member

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    It's not everyday that google replies with 0 results for error messages, but it did for this one.

    I'm using ATI Workstation 9.1.
    Hardware: Compaq ProLiant ML530

    I booted using the ATI CD, selected to boot using the Workstation, and got the error:
    And that's it, it's frozen and done.

    Googling for "vtobus failed" brings some LSI drivers, but for FreeBSD.
    Now, googling for acronis "vtobus failed" gives zero results.

    I hate admitting it, but I'm stuck. o_O
    Any ideas?
    Thanks, -Elias

    P.S. I'm also emailing Acronis support.
     
  2. epinto

    epinto Registered Member

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    Nobody? Not even support folks?
    ... :(
    -Elias
     
  3. Mac25

    Mac25 Registered Member

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    i never have, hopefully someone from acronis will chime in, although it may be monday before they do.
     
  4. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello epinto,

    Thank you for choosing Acronis Workstation Disk Backup Software.

    Please accept our apologies for the delay with the response.

    Please create a new bootable CD using the latest build (3718 ) of Acronis True Image 9.1 Workstation. To get access to updates you should first register your software.

    If the issue persists, please Linux system information (sysinfo.txt) as it is described in Acronis Help Post. Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Aleksandr Isakov
     
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