My system is hijacked

Discussion in 'adware, spyware & hijack cleaning' started by orenstern, Jun 6, 2004.

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  1. orenstern

    orenstern Registered Member

    Joined:
    Jun 6, 2004
    Posts:
    2
    Location:
    Boston
    Hello,

    As per your outline please use the following information to help resolve my system problem:

    I ran Ad-Adware (6) and then your HijackThis software. I did this because I have had a problem with my internet explorer browser. My browser is constantly being hijacked by "nkvd.us/1525" or whatever, and also "perfectnav" search engine. When I type a url without using "http://" for instance, when I type "www.google.com" instead of "http://www.google.com", my browser kicks me into an nkvd or perfect nav search page. Also, my homepage is always being reset to http://nkvd.us/1525

    As per your instructions, I ran the HijackThis software scan. The scan came back with the following information (I hope this will help):

    Logfile of HijackThis v1.97.7
    Scan saved at 1:41:20 AM, on 6/6/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Iomega\System32\ActivityDisk.exe
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\WINDOWS\wt\updater\wcmdmgr.exe
    C:\WINDOWS\System32\atiptaxx.exe
    C:\Program Files\Common files\updmgr\updmgr.exe
    C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\AIM95\aim.exe
    C:\Program Files\MSN\MSNCoreFiles\msn.exe
    C:\Program Files\MSN\MSNIA\msniasvc.exe
    C:\Program Files\MSN\MSNIA\WA\ClientSideProxy.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Robert\My Documents\My Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://nkvd.us/1525/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://nkvd.us/1525/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://nkvd.us/1525/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://nkvd.us/1525/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us/1525/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://nkvd.us/1525/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:9022
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://nkvd.us/1525/
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://nkvd.us/1525/
    R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~2.DLL
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Robert\Application Data\Mozilla\Profiles\default\ev5np3fv.slt\prefs.js)
    O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~2.DLL
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: (no name) - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - (no file)
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
    O2 - BHO: OsbornTech Popup Blocker - {FF1BF4C7-4E08-4A28-A43F-9D60A9F7A880} - C:\WINDOWS\System32\mshelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe
    O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
    O4 - HKLM\..\Run: [MISAggregator] C:\PROGRA~1\McAfee\MCAFEE~1\MisAgg.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
    O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O8 - Extra context menu item: View Original Image - C:\program files\msn\msnia\wa\getoriginal.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra button: Yahoo! Login (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
    O9 - Extra button: ICQ Pro (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Privacy Bar (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O9 - Extra button: Advisor (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O13 - DefaultPrefix: http://www.nkvd.us/1525/
    O13 - WWW Prefix: http://www.nkvd.us/1525/
    O13 - Home Prefix: http://www.nkvd.us/1525/
    O13 - Mosaic Prefix: http://www.nkvd.us/1525/
    O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
    O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/games/clients/y/yt1_x.cab
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{52819D19-DD6D-41FF-8065-DF1E75C51921}: NameServer = 209.244.0.3 209.244.0.4
     
  2. Newkid

    Newkid Spyware Fighter

    Joined:
    Apr 29, 2004
    Posts:
    225
    Location:
    Memphis
    Hello Orenstern,

    Welcome to Wilders ! :)

    Above all, reboot your machine and boot into safe mode by tapping F8 key(8-9 times) at bootup.

    This may happen that file is hidden so first unhide the files using following instructions...
    http://service1.symantec.com/SUPPOR...Virus Corporate Edition&ver=8.x&osv=&osv_lvl=

    Now, Search and and delete the mtwirl.dll file in your Windows\System32 folder.

    Then Copy the contents of the Quote box to Notepad, and save as nkvdfix.reg (Make sure, save as type: all files ). Now, doubleclick on nkvdfix.reg, and answer yes when asked to have its contents added to the Registry.

    Also in the safe mode, close down all the window instances and have hijackthis fix the following entries :

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://nkvd.us/1525/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://nkvd.us/1525/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://nkvd.us/1525/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...rch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://nkvd.us/1525/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://nkvd.us/1525/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://nkvd.us/1525/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://nkvd.us/1525/
    R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://nkvd.us/1525/
    R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://nkvd.us/1525/
    R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~2.DLL

    O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~2.DLL
    O2 - BHO: OsbornTech Popup Blocker - {FF1BF4C7-4E08-4A28-A43F-9D60A9F7A880} - C:\WINDOWS\System32\mshelper.dll
    O2 - BHO: (no name) - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - (no file)

    O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
    O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - Global Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

    O13 - DefaultPrefix: http://www.nkvd.us/1525/
    O13 - WWW Prefix: http://www.nkvd.us/1525/
    O13 - Home Prefix: http://www.nkvd.us/1525/
    O13 - Mosaic Prefix: http://www.nkvd.us/1525/


    The entry in blue color is optional to remove. These are either typically infrequently used tasks that can be started manually if necessary or a resource hog which isn't necessary for the operation of your system.

    Search and If present, delete all the following folder(s) :

    C:\WINDOWS\wt <--- Entire Folder
    C:\Program Files\Common files\updmgr <--- Entire Folder
    C:\Program Files\Common Files\GMT <--- Entire Folder

    When you've done all that, restart your computer, re-run Hijack This, and show us a fresh log.

    With Thanks !
    Newkid !
     
  3. orenstern

    orenstern Registered Member

    Joined:
    Jun 6, 2004
    Posts:
    2
    Location:
    Boston
    Thank you Newkid!

    Your response was brilliant. I was able to follow your directions and fixed the problem. I can't remember ever having an easier go at computer troubleshooting.

    I hope you continue on as a spyware fighter! Chalk one more battle up in your favor.

    Thanks again,

    Stern

    P.S. Here is my latest HijackThis logfile:


    Logfile of HijackThis v1.97.7
    Scan saved at 12:16:47 PM, on 6/6/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Iomega\System32\ActivityDisk.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\WINDOWS\System32\atiptaxx.exe
    C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe
    C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    C:\Program Files\AIM95\aim.exe
    C:\Documents and Settings\Robert\My Documents\My Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
    N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Robert\Application Data\Mozilla\Profiles\default\ev5np3fv.slt\prefs.js)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
    O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe
    O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\evntsvc.exe -osboot
    O4 - HKLM\..\Run: [MISAggregator] C:\PROGRA~1\McAfee\MCAFEE~1\MisAgg.exe
    O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\McAgent.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
    O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
    O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra button: Yahoo! Login (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM)
    O9 - Extra button: ICQ Pro (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Privacy Bar (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O9 - Extra button: MoneySide (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O9 - Extra button: Advisor (HKCU)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=1c02&lc=0409
    O16 - DPF: Yahoo! Canasta - http://download.games.yahoo.com/games/clients/y/yt1_x.cab
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
  4. Newkid

    Newkid Spyware Fighter

    Joined:
    Apr 29, 2004
    Posts:
    225
    Location:
    Memphis
Thread Status:
Not open for further replies.
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