Multipurpose Printer/Scanner -> Shared Folder

Discussion in 'ESET Smart Security' started by thylacine, Jun 22, 2009.

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  1. thylacine

    thylacine Registered Member

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    hi

    i have a multipurpose printer/scanner connected to my XP SP3 Pro.

    Here's how it's setup:

    1) On the printer, i set it so that all my scanned documents will be output to the shared folder.
    2) I created an empty folder. I shared this folder out by addding the printer ID.

    Now, ESS' firewall blocked the printer from writing any files to the shared folder.

    How/where do i set it so that the printer can output scanned doc to the shared folder?

    thanks!
     
  2. WayneP

    WayneP Support Specialist

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  3. thylacine

    thylacine Registered Member

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    hi WayneP, no joy.

    Scanning from the machine doesn't output the PDF into my shared folder.:(
     
  4. BFG

    BFG Registered Member

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    Hi thylacine,

    What changes did you make to allow the traffic and is anything mentioned in the firewall log regarding it being disallowed?

    BFG
     
  5. thylacine

    thylacine Registered Member

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    hi BFG, i just followed the kb article provided by WayneP above.

    everything is fine though, outgoing is ok. but incoming from the printer-scanner is blocked.

    log doesn't show anything.

    i'm on corporate network, not sure if that's the cause. But printing is ok though.

    thx!
     
  6. thylacine

    thylacine Registered Member

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    ok, an update ... i noticed the printer's ip is not within the subnet of the workstation. Hence, it's being blocked.

    What i did was addding the printer's ip into Trusted Zone.

    What buffles me: IDS/Advance Settings (Allowed Service) doesn't work as Trusted Zone take precedence of it. That means if the specific IP is OUTSIDE of Trusted Zone but allowed in IDS/Advance Settings, it will be blocked.
     
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