Multiple crashes after installing NOD32

Discussion in 'ESET NOD32 Antivirus' started by FieroGT42, Feb 15, 2011.

Thread Status:
Not open for further replies.
  1. FieroGT42

    FieroGT42 Registered Member

    Joined:
    Feb 15, 2011
    Posts:
    1
    Programs are crashing that I NEED for my college courses, even if I disable NOD32, but it started when I installed the antivirus.

    New install of Win 7 on a Gateway T-16 series laptop
    Turion X2 TL-60
    NOD32 fully updated
    Drivers up to date.

    The programs crashing include:
    ATI Catalyst Control Center
    Firefox's "plugin-container.exe"
    Gateway webcam software "CEC-MAIN.exe"

    I've tried opening the settings, F5 for advanced, and setting exceptions for all of these executables and their directories. Still crashes. Not sure what to do to fix this, but I have finals next week. I would be very grateful for help.

    I have uninstalled Catalyst and I'm using a 3rd party tool instead. plugin-container.exe never did throw a crash window, just the plugins in FireFox that say it has crashed. Here's the webcam crash. Thanks.

    [hide]
    Code:
    Problem signature:
      Problem Event Name:	APPCRASH
      Application Name:	CEC_MAIN.exe
      Application Version:	1.7.4001.804
      Application Timestamp:	00000000
      Fault Module Name:	ntdll.dll
      Fault Module Version:	6.1.7600.16695
      Fault Module Timestamp:	4cc7ab44
      Exception Code:	c0000005
      Exception Offset:	0005d9e6
      OS Version:	6.1.7600.2.0.0.256.1
      Locale ID:	1033
      Additional Information 1:	69ec
      Additional Information 2:	69ecf00d94890ff95bbe75afa789beae
      Additional Information 3:	b9fd
      Additional Information 4:	b9fdc51bfd9afb1384f49d3015da04cc
    [/hide]
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,415
    Does the problem go away after uninstalling EAV? If so, you might want to try disabling Anti-Stealth and (or) Self-defense and see if it makes a difference. I'd strongly suggest installing the latest version of the software and providing the vendor with the dump generated during a crash.
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.