Multiple crashes after installing NOD32

Discussion in 'ESET NOD32 Antivirus' started by FieroGT42, Feb 15, 2011.

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  1. FieroGT42

    FieroGT42 Registered Member

    Joined:
    Feb 15, 2011
    Posts:
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    Programs are crashing that I NEED for my college courses, even if I disable NOD32, but it started when I installed the antivirus.

    New install of Win 7 on a Gateway T-16 series laptop
    Turion X2 TL-60
    NOD32 fully updated
    Drivers up to date.

    The programs crashing include:
    ATI Catalyst Control Center
    Firefox's "plugin-container.exe"
    Gateway webcam software "CEC-MAIN.exe"

    I've tried opening the settings, F5 for advanced, and setting exceptions for all of these executables and their directories. Still crashes. Not sure what to do to fix this, but I have finals next week. I would be very grateful for help.

    I have uninstalled Catalyst and I'm using a 3rd party tool instead. plugin-container.exe never did throw a crash window, just the plugins in FireFox that say it has crashed. Here's the webcam crash. Thanks.

    [hide]
    Code:
    Problem signature:
      Problem Event Name:	APPCRASH
      Application Name:	CEC_MAIN.exe
      Application Version:	1.7.4001.804
      Application Timestamp:	00000000
      Fault Module Name:	ntdll.dll
      Fault Module Version:	6.1.7600.16695
      Fault Module Timestamp:	4cc7ab44
      Exception Code:	c0000005
      Exception Offset:	0005d9e6
      OS Version:	6.1.7600.2.0.0.256.1
      Locale ID:	1033
      Additional Information 1:	69ec
      Additional Information 2:	69ecf00d94890ff95bbe75afa789beae
      Additional Information 3:	b9fd
      Additional Information 4:	b9fdc51bfd9afb1384f49d3015da04cc
    [/hide]
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    Does the problem go away after uninstalling EAV? If so, you might want to try disabling Anti-Stealth and (or) Self-defense and see if it makes a difference. I'd strongly suggest installing the latest version of the software and providing the vendor with the dump generated during a crash.
     
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