MS Removal Tool Virus

Discussion in 'ESET NOD32 Antivirus' started by gdwarner, Apr 5, 2011.

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  1. gdwarner

    gdwarner Registered Member

    Apr 5, 2011
    Hello ....

    My girlfriend called me in a panic earlier today. Seems she has contracted the MS Removal Tool virus.

    I did some Googling and found that Malware Bytes was supposed to fix it, but the virus prevents it from running at all, and when I try to run it from Safe Mode, it runs, but doesn't detect the virus.

    I then downloaded NOD32, having had some success with it on my roommate's computer ... but the virus won't let me run it (of course), so I started the system in Safe Mode.

    Unfortunately, attempting to run the installer (eav_nt32_enu) gives me this error message: "The system administrator has set policies to prevent installation."

    I have tried running it from the command mode, based on a message from Days Gone By, which recommended typing in the window something along the lines of "runas /user:localmachinename\administrator cmd" ... but that got me a DOS window that zipped along too fast to see anything, and vanished.

    As you might guess, the question is simple: How do I run the installer? Is there some problem with running it in safe mode? I sure hope not, because this stupid virus block ANY application from running ... so I *have* to run it in safe mode.

    Thanks ....
  2. J_L

    J_L Registered Member

    Nov 6, 2009
  3. Cudni

    Cudni Global Moderator

    May 24, 2009
    please review/follow suggestion in referenced thread.
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