Mr

I downloaded disk director and when I clicked the executable the windows error message appeared and I could not install the program. The message read:

PartitionExpert has encountered a problem and needs to close. We are sorry for the inconvenience.

AppName: diskdirectorsuite9.0_s_en.exe AppVer: 9.0.0.537 ModName: diskdirectorsuite9.0_s_en.exe
ModVer: 9.0.0.537 Offset: 000265c4

How do I get this fixed or get a refund?

 

Hello Cmotley,

Could you please tell what operating system you use? Also please do the following:

- Download and unpack the checksum utility from http://www.acronis.com/files/support/xcsc.zip
- Run the application and click on the ellipsis sign to browse and select the installation package you downloaded;
- The MD5 value for Acronis Disk Director Suite 9.0 build 537 must be 683B9EA4F3F7713601C89283EC6F0C17

If the checksum is not correct please register your serial number at our site and download the installation package once again from your update page.

Thank you.
--
Ilya Toytman