Mouse Problems

Discussion in 'other software & services' started by Rico, Jun 19, 2006.

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  1. Rico

    Rico Registered Member

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    Hi Guys, Rico needs your help again:

    While trying to solve a Windows XP SP2 problem, one of the suggestions was to do a windows repair install. I did & it did not solve the original problem, and made a new stumper of a problem:

    I scheduled Perfect Disk to do an offline defrag, PD was unable to do this & reported: "There may be a driver conflict C:\."

    1. uninstall/reinstall PD - still no offline defrag possible

    2. Device Mgr > show hidden > see pic

    3. Uninstall Microsoft PS/2 port mouse (intellipoint) reboot & its back

    4. Can't remember the whole command, but it went like (from dos window)
    set devmgr...=1 - Then uninstall M$ PS/2 port mouse > reboot its back

    5. Next regedit > find Microsoft PS/2 port mouse > delete 4 keys regarding
    same > reboot & its back.

    6. Read M$ KB258797 The first comments under "Symptoms" fits my situation
    perfectly, at the bottom it says its a BIOS issue & contact mfg.

    7. Reboot tapping F2 > nowhere in BIOS can I find anything regarding Ports
    or mice, nothing helpful

    8. My thinking because the registry items were, replaced, the M$ PS/2 port
    mouse error returned. The registry items were replaced by the BIOS.

    9. Google PS/2 port disable, can't find instructions to disable, but I found
    that PS/2 port uses IRQ 12 - Next back to Device Mgr. > M$ PS/2 port
    mouse > properties & it looks like it uses IRQ 12.

    10. I was thinking I could use my Acronis BU's to restore, but if the repair
    install wrote the BIOS the error would be present on the restore.

    11. Does anyone know how to disable my PS/2 port, it most likely
    involves IRQ 12

    I have one more pic which will be in post #2, also I do not use the PS/2 port for mouse.

    Thanks & Take Care
    rico
     

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  2. Rico

    Rico Registered Member

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    This pic belongs to post #1

    Thanks Again
    rico
     

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  3. WSFuser

    WSFuser Registered Member

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    8 - i am msot certain the BIOS cant do anything to the registry.

    10 - whats Acronis BU?

    the repair install doesnt do anything to the BIOS, u should be able to restore just fine.
     
  4. Rico

    Rico Registered Member

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    Hello WSFuser

    #8 The registry items (4 keys) for Microsoft PS/2 port mouse, were deleted, after reboot previously deleted registry items were replaced - also the device mgr problem was back.

    Look at KB258797

    #9 Acronis Back Up, see forum here at Wilders.

    Thanks
    rico
     
  5. Rico

    Rico Registered Member

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    Hi, I'm not sure if this will help in removing the little "yellow circle with!" from my not used PS/2 mouse port: Any suggestions on removal of "yellow circle with !" would be very much appreciated

    Thanks
    rico

    Almost forgot looking at C:\windows\system32\drivers\i8042prt.sys >properties says "unknown device"
     

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  6. Rico

    Rico Registered Member

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    Update:

    Tried removing uninstalling all mice from dev. mgr (see above) > turn off machine > unplug USB for mouse & keyboard > plug-in PS/2 mouse & keyboard > turn machine on > mouse & keyboard both dead.

    Also tried driver magic to replace the exsisting PS/2 mouse driver with A4 wheel mouse driver > now A4 PS/2 mouse, has "yellow circle with !"

    Checked with AMI for BIOS update (hoped for BIOS option, to Enable/Disable PS/2 port, would be added to BIOS) unfortunately Sony has modified the BIOS & new functionality will not occur with any update.

    Next, I now believe the PS/2 port is broken. This port uses IRQ 12, are there any jumpers on the motherboard to disable PS/2 port. Note Sony being very proprietary, will not give info on any Sony hacked/OEM components. Hence my best guess is SIW info.

    Can the PS/2 port be disabled on mobo? (see pic for mobo. spec.)

    Thanks & Take Care
    rico
     

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  7. GlobalForce

    GlobalForce Regular Poster

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    Hi Rico,

    Could you please forward the pc model number and BIOS revision?
    TIA.


    GF
     
  8. Rico

    Rico Registered Member

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    Hi Global Force Good to hear from you again!

    This desktop is: Sony Vaio PCV RS-320
    Bios info from SIW (see pic):
     

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