Win98SE Acronis TrueImage 8.0 (Build 937) I did research the FAQ and Forum topics. I found nothing in the FAQ. Everything I found in the Forum indicates this feature was broken before, and that appears to still be the case at least for me. I get my images created just fine, even across networks. They even restore just fine (after I learned I had to stop Norton Protection on the drive I was attempting to restore). But when I go to use the Explore Image function it fails. TrueImage tells me that assigning drive letters has been successful. I see a new drive letter in Explorer but when I try to open the newly mounted drive I get the message that the device is not accessible. I have been updating for some time so I thought I'd remove the software and reinstall with the latest build. That didn't help, I still have the same problem. I guess I try to find an old version somewhere (can I download it from the web site and use my more current registration number?). That worked for at least one person in the forums, but it is not a practice I want to rely upon. You are so close to having a great product. I'll keep waiting for a while but at some point I'll completely abandon your products and I would rather not do that.