Mount Image in XP Home problem

Discussion in 'Acronis True Image Product Line' started by babakan, Dec 23, 2008.

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  1. babakan

    babakan Registered Member

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    looking for help on this, posting again, simplified

    Has anyone successfully mounted an image in XP Home (not Pro) with TI 11 or TI 2009 Home?
     
  2. GroverH

    GroverH Registered Member

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  3. babakan

    babakan Registered Member

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    GroverH, yes I saw that. I have been troubleshooting well past that stage. I am convinced that XP Home does not see the Acronis driver for virtual drives. Works OK in XP Pro. Windows is creating the error. (I am a SW engr)

    I am tired of Acronis Tech support asking me for data and logs. If anyone can verify they can mount with XP Home it would help a lot. I have asked Acronis to do that, no reply.
     
  4. Doug_B

    Doug_B Registered Member

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    I have a temporary XP Home test partition on my PC, and I was successful in mounting partition images with it. My version of ATI is 11 build 8053. The OS is at least SP2; I don't believe I updated it to SP3, but I'm not 100% sure.

    Doug
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello babakan,

    Thank you for your interesting in Acronis True Image

    Officially Acronis True Image 11 Home and Acronis True Image Home 2009 do not support Windows XP Home edition. See the following link with software system requirements.

    Best regards,
    --
    Dmitry Nikolaev
     
  6. MrMorse

    MrMorse Registered Member

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    ??

    Here the requirement from your link:

    System Requirements:
    Windows® Vista;
    Windows® XP Professional x64 Edition;
    Windows® XP SP 2;


    There is no evidence that Ti2009 doen't work with XP-Home...
     
  7. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello babakan,

    Thank you for using Acronis True Image

    Do you have a case number? You can send it to us via PM with a reference to this thread.

    Thank you.

    --

    Oleg Lee
     
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