More general submitting question

Discussion in 'ESET NOD32 Antivirus' started by FanJ, Sep 1, 2010.

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  1. FanJ

    FanJ Updates Team

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    Hi,

    I have a more general submitting question:
    I have EAV 4 installed on XP home.
    I want to submit some files to a security company with Outlook Express.
    NOD32 detects them, but I want those files to get to another security company.
    I can zip and password protect the files, but the files need to get through without EAV interfering

    Solution? NOD32 temporarily disabling? Using another password (not "infected")?
     
  2. Marcos

    Marcos Eset Staff Account

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    Using a different password could do the trick.
     
  3. Hollowstriker

    Hollowstriker Registered Member

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    Yes, you would have to disable NOD32 temporarily while you are ZIP-ing and sending those files. The issue is caused by NOD32's real-time scanner picking up and quarantining those files either by signature or heuristic detection.

    You may also submit those files directly to Virustotal to check if they are already detected by a number of antivirus companies (including the one which you may wish to submit the files to).
     
  4. FanJ

    FanJ Updates Team

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    Thanks Marcos.
    I'll try that; I remember me now that I did that too while I was still at NOD32 version 2 in the past.
     
  5. FanJ

    FanJ Updates Team

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    Hi, thanks. Yes, I understand that I have to disable EAV temporarily while zipping and password protecting. The issue was sending.
     
  6. FanJ

    FanJ Updates Team

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    Thanks again Marcos :thumb:
    That did the trick. I should have remembered how I did it in the past.
     
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