Microsoft to recall millions of Surface Pro power cords over potential fire risk

Discussion in 'hardware' started by ronjor, Jan 19, 2016.

  1. ronjor

    ronjor Global Moderator

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  2. ronjor

    ronjor Global Moderator

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    https://blogs.windows.com/devices/2...eplacement-ac-power-cord-for-your-surface-pro
     
  3. chachazz

    chachazz Updates Team

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    Microsoft AC power cord recall for Surface Pro, Surface Pro 2, and certain Surface Pro 3 deviceshis recall applies to:

    AC power cords for Microsoft Surface Pro, Microsoft Surface Pro 2, and Microsoft Surface Pro 3 devices sold before March 15, 2015

    This recall DOES NOT apply to:
    • AC power cords for Microsoft Surface RT, Microsoft Surface 2, Microsoft Surface 3, Microsoft Surface Pro 3 devices sold after March 15, 2015, Microsoft Surface Pro 4, and Microsoft Surface Book
    • Power supplies with DC power cord for all devices
    • AC power cords and power supplies for the docking stations for Microsoft Surface Pro, Microsoft Surface Pro 2, Microsoft Surface Pro 3, and MicrosoftSurface 3
    -----------------------------------------------------------------------------------------------------------------------------------------------------
    Microsoft will provide one AC power cord replacement free of charge for each eligible Surface Pro device that you own. No proof of damage is required to receive a replacement AC power cord.

    If you have more than one Surface Pro device, you’ll need to submit a replacement order for each one.

    Complete information - http://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/powercord
     
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