Microsoft says Intel driver bug crashes apps on Windows PCs

guest · Feb 10, 2023

By Sergiu Gatlan @serghei - February 10, 2023

Microsoft says apps using DirectX are crashing on Windows systems with outdated Intel drivers after installing November 2022 cumulative updates.
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On affected systems, users will see apphelp.dll errors (Application Compatibility Client Library) from apps that use DirectX because of outdated Intel GPU drivers.

"You might receive an error with apphelp.dll on Windows devices using Intel graphics drivers with versions 26.20.100.7463 up to 30.0.101.1190," Redmond explains.
"This issue might happen intermittently and affects apps which use DirectX or Direct3D to render part or all of their content."
The impacted Windows platforms list includes server (Windows Server 2022) and client (Windows 11 22H2, Windows 10 22H2, Windows 11 21H2, Windows 10 21H2, Windows 10 20H2, and Windows 10 Enterprise LTSC 2019) releases.
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Temporary fix available
Until an update addressing this issue is released, Microsoft says that affected customers can temporarily work around it by updating their Intel GPU driver to a newer version.

"To mitigate this issue, you can install an Intel graphics driver with a later version than 30.0.101.1190," the company adds in a Windows Health dashboard update.
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Rasheed187 · Feb 11, 2023

That's why I almost never install Windows updates, it's not worth it, problem solved.

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Microsoft says Intel driver bug crashes apps on Windows PCs

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Microsoft says Intel driver bug crashes apps on Windows PCs

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