Microsoft announces several new Microsoft 365 and Teams features for frontline workers

guest · Oct 22, 2021

Microsoft announces several new Microsoft 365 and Teams features for frontline workers
October 19, 2021
https://mspoweruser.com/microsoft-365-and-teams-frontline-workers/

Microsoft today announced several new features and improvements for Microsoft 365 and Teams targeting frontline workers. These new features will enable organizations to better support their frontline workers. For example, Microsoft Endpoint Manager now supports managing devices running Android Open Source Project (AOSP), scheduled queuing for virtual visits, SMS notifications for virtual visits, Forms integration for virtual visits and more.

Read about these features in detail below.
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Microsoft:
3 ways to support frontline workers in a hybrid world
New Microsoft 365 and Teams solutions to empower frontline workers

Frontline workers —the associates at the forefront of your customer interactions, the clinicians delivering patient care, and those running your operations on-the-ground—need the right digital tools and purpose-built hardware for the specific ways they work.

We continue to innovate in ways that seek to empower frontline workers with the right tools to give them a sense of purpose, the flexibility to adjust to the new day-to-day realities of a hybrid world, and the knowledge to make on-the-ground decisions to improve business outcomes.
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Today, we are excited to announce several new offerings that emphasize our focus on putting the frontline worker on equal footing with the information worker and ensuring Microsoft 365 and Teams supports organizations with the solutions they need as the demands and importance of the frontline worker continue to grow.
Viva connections general availability coming soon
We are excited to share the general availability of Viva Connections mobile, coming next month. Viva Connections mobile delivers a single, company-branded destination for shifts, news, tasks, resources and more – all configurable to your business needs and deployed directly into Microsoft Teams. [...]
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stapp · Dec 14, 2022

Microsoft wants to settle with the EU on Microsoft Teams antitrust case.

When you subscribe to Microsoft 365, you get a whole host of productivity apps and programs that can help you work on many different types of projects. You also get to use the communication app Microsoft Teams too, which sparked a complaint from the competing communication app Slack that EU regulators took up.
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It seems that Slack’s argument holds some weight as, according to a Reuters report, Microsoft wants to settle the case with the EU. The report states that Microsoft has made a preliminary offer of concessions to “try to allay the EU competition enforcer's concerns”.
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https://www.ghacks.net/2022/12/14/microsoft-settle-eu-teams-antitrust

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Microsoft announces several new Microsoft 365 and Teams features for frontline workers

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stapp Global Moderator

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Microsoft announces several new Microsoft 365 and Teams features for frontline workers

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