If I go to manage add-ons, there are two sections for webroot: NAME PUBLISHER STATUS ARCHITEXTURE Not available webroot not available enabled 32-bit & 64-bit _____________________________________________________________ Webroot Inc Webroot toolbar Webroot Inc enabled 32-bit & 64-bit Webroot Vault Webroot Inc enabled 32-bit & 64-bit ______________________________________________________________ Any idea what the first add-on is for? Have tried removing and re-installing, but get the same thing.
That is likely the web filtering extension, but strange that it doesn't show the name properly. Could you take a screenshot and let me know exactly what OS you're using? Thanks!
Using windows 8 and best buy internet security plus. When I do a search, there does appear a green check mark next to the results. If you hover over the green check mark and click it, it takes you to webroot.com. I DO NOT have the files mentioned for webfiltering in programdata directory under WRData.
PrevxHelp & Triple Helix Thanks for both your help. I am running IE10. I did more info on the Add-on Ext and it shows the same info you have displayed. Thanks again for both your help
Thanks! That's strange that the publisher isn't registered correctly - it sounds like it could be a certificate signing issue. I'll check with the team and get it corrected. Let me know if you find anything else in the meantime!