Messenger + Removal problems

Discussion in 'privacy problems' started by BunnyGirl, Sep 9, 2005.

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  1. BunnyGirl

    BunnyGirl Registered Member

    Joined:
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    Re: my love/hate relationship w/ msmsgs.exe

    My problem is the Messenge Plus! 2
    I have tried to uninstall it via Add/Remove in the control
    panel but it gives me this error message:

    "Messenger Plus has NOT been uninstalled from your computer.
    Please try again later."


    Start/Programs does not show that Messenger Plus is even
    installed, however, windows explorer does reveal it being in a folder
    inside the Programs folder.

    I tried to do the uninstall via Safe Mode and got the same error
    message.

    Yesterday, I uninstalled MSN messenger and was left with the remains
    of msmsgs in start up, even though I had it disabled in
    the registry and start up folder so I then ran the instructions:

    RunDll32 advpack.dll,LaunchINFSection %windir%\INF\msmsgs.inf,BLC.Remove


    This did get rid of msmsgs but did it effect the ability
    to uninstall Messenger Plus?

    I am wondering if this is why I now cannot uninstall Messenger Plus! 2

    I've also used the Ad-aware Add On utitily to disable Messenger Plus! 2
    but I would like to uninstall it and have it permanently gone. I have
    never used it, will never use it, and don't know how it even got onto
    my computer since I never downloaded it. No one used my computer but me so
    I wonder if it arrived via a Windows update or something? Anyway, your help
    to uninstall this thing would be much appreciated.

    :doubt:
     
  2. Pilli

    Pilli Registered Member

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    6,217
    Location:
    Hampshire UK
    Hi BunnyGirl, I have split your post into this new thread as it was not a PortExplorer support issue and will receive better attention here. :)

    Thanks. Pilli
     
  3. nicM

    nicM nico-nico

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    France
  4. BunnyGirl

    BunnyGirl Registered Member

    Joined:
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    Posts:
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    I downloaded the uninstaller from lop.com but Norton
    flagged it as unsafe so I let Norton delete it.

    From within Windows Explorer,I opened up the folder
    containing Messenger Plus2 and saw
    2 dll files in there. One was named MsgPlusH.dll
    and the other RichEdHock.dll. I ran a system search to see if these
    dll files existed inside windows or anywhere else on my system,
    but nothing came up. Because The Start/Program showed no listing
    for Messenger 2, I decided to manually empty the folder and sent
    the folder contents and then the folder to the recycle bin. I
    also emptied the recycle bin!

    I Rebooted my computer, ran the registry cleaner, junk file
    cleanup, Norton anti-virus, Ad-aware, Spybot, & got a clean
    bill of health.
    I rebooted my computer and everything seems to be running fine,
    no error messages.
    I opened the Add/Remove program and tried uninstalling Messenger
    again.
    This time, I got a message saying it was not to be found
    anywhere on my system and then it asked if I wanted it
    removed from the Add/Remove Program listing?
    I clicked yes.

    I know this is an unorthodoxed way of removal and really shouldn't be
    done, but I couldn't find any reference to it anywhere on my computer
    except for the folder it resided in so I took a chance. Even though
    it appeared in the Add/Remove program listing, it seemed like it
    had never been installed ....never used, never showed up in
    the system tray, no listing of it in the start/program menu.
    Every system search I did for references of it came up empty. It's been a week and things seem to be running fine...so far.


    The thought of re-installing a newer version of Messenger
    and then trying to uninstall it gave me goose bumps as I
    wondered what type of problems that might create.

    Things seem to running fine so far, and messenger is gone, gone, gone.
    I'll post again if something else appears as a result of my actions.........
     
  5. nicM

    nicM nico-nico

    Joined:
    Jul 15, 2004
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    631
    Location:
    France
  6. dread

    dread Registered Member

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  7. toploader

    toploader Registered Member

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  8. BunnyGirl

    BunnyGirl Registered Member

    Joined:
    Sep 9, 2005
    Posts:
    3
    :) Thanks so much everyone for your input and informative links. I really appreciate it. Since I last posted, I installed and ran, SpyBlaster, CWShredder and posted my Hijack This log, ran adaware, and Norton anti-virus and they all gave me a clean bill of health. I also ran the Panda remote anti-virus scan, and also received a clean bill of health from them. Things are running fine now, and there doesn't seem to be any remnants of Messenger Plus left.

    One thing though...when I submitted my Hijack This log, it did flag the PowerRegSchedulerV2.exe in my start up folder. I have since fixed that and it is gone too.

    I could not have done any of this without the knowledge that you all freely share in these forums. I thank you all so very much. :)
     
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