Ok I am authrized to use this software on my home pc's by my employer, but alas as another thread before I cannot get the login information to get the patches, and I am looking for some direction for this issue, as I am having constant issues with the F-ing EntApi.dll causing all kinds of problems. I cannot get them from my employer because it is an extremely large entity and finding the right person is next to impossibe, last I heard he/she "might" be in DC...... Argh!!! So my question is how have people solved this patch problem? it seems my version only has patch one, granted I am only using McAfee until we receive SAV10(might be back again) but this is getting extremely cumbersome. I have had to re-image 2 PC's due to this error. Conflicting software was PKZip and PerfectDisk 7.0 I believe not 100% but fairly sure. This is so annoying. I can also prove I am authorized to use it if that helps. TIA I hate sounding like a n00b thanks McAfee!!!!