Managing License: Problem

Discussion in 'Prevx Releases' started by Zetelo, Sep 14, 2009.

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  1. Zetelo

    Zetelo Registered Member

    Joined:
    Sep 23, 2008
    Posts:
    110
    Hi!

    I have a problem with license at the moment! I am a user who experiments with computers a lot, and unfortunately I had to reinstall windows for a few times and my brother catches alot of malware, dunno why :/ So now I'm the facing the problem that every time I reinstall Windows, the license becomes unavaible because it is, according to prevX, currently activated on another PC. The only thing I can do is to visit my account and deactivate the license. Everything works after that!

    But now, I get this error after several times of unfortunate incidents:

    Error: (CHK007) No further system changes are allowed on this license

    I will PM you my account name!


    Windows 7 will be here in a few months, what should I do if PrevX doesn't recognize my system again? is it the end of my license? Is it possible to fix that or is it a question of money?

    Thanks in advance!
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Hello,
    You can send me a PM with your license key or email it to report@prevxresearch.com (or use our customer support inbox at http://www.prevx.com/support which is where most of our license management takes place :))

    Let me know if you have any problems - we never mind resetting your license and just have the warnings in place to prevent abuse.
     
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