Malwarebytes isn't quarantining file when removing it from system.

Discussion in 'other anti-malware software' started by cheater87, Oct 13, 2012.

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  1. cheater87

    cheater87 Registered Member

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    My friend was scanning her laptop when Malwarebytes found a trojan in her temp files. She removed it and didn't close the browser or run any file clean up programs before hitting remove on Malwarebytes. When it was hit Malwarebytes did its thing and said it was quarantined and deleted. She went to check the quarantine folder and it was empty. We are not sure of how it was not placed there when in the removal process it said it was. Its in the temp files so I'm pretty sure its OK to delete. But even if so would it affect anything on deletion? Shes also worried if this would affect her Adobe Flash auto update since it has not been alerting her to new versions as of late. Attached is a screenshot of said infection.
     

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  2. twl845

    twl845 Registered Member

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    Hi Cheater, Your Friend probably clicked remove rather than quarantine and now it's gone. Your friend seems to have minor issues a lot. Why don't you get her to sign up on Wilders so she can ask questions herself and learn as she reads posts. :)
     
  3. cheater87

    cheater87 Registered Member

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    There was only remove which removes the file and quarantines it. But its not in quarantine.
     
  4. gerardwil

    gerardwil Registered Member

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    Afaik you posted the same issue on 25th july at the appropiate forum but the topic was closed on august 22 due to the lack of feedback from your side. But jou give it another try yesterday, good luck :)
     
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