Malware

Discussion in 'adware, spyware & hijack cleaning' started by Tony L. Hacker, Mar 29, 2004.

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  1. I too have had my browser hijacked and five icons put onto my desktop. I cannot remove this junk in spite of many protracted attempts.

    I have followed your advice (above) updated and run Ad-aware as well as hijackThis.

    Logfile of HijackThis v1.97.7
    Scan saved at 17:49:54, on 29/03/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZONELABS\vsmon.exe
    C:\Program Files\Free Surfer\fs20.exe
    C:\WINDOWS\sdiskmon.exe
    C:\Program Files\Grisoft\AVG6\avgcc32.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    C:\Program Files\InkSaver\InkSaver.exe
    C:\Program Files\RAMpage\RAMpage.exe
    C:\Program Files\Logitech\MouseWare\system\em_exec.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
    C:\Program Files\SpyKiller\spykiller.exe
    C:\Program Files\Hewlett-Packard\AiO\hp officejet g series\Bin\hpoavn07.exe
    C:\Program Files\ePrompter\ePrompter.exe
    C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
    C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
    C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
    C:\WINDOWS\System32\hpoipm07.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Tony L. Hacker\Desktop\hijackthis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.freeserve.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1.1\SDHelper.dll
    O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboForm.dll
    O4 - HKLM\..\Run: [Supastatus] C:\Program Files\Internet Explorer\Connection Wizard\status.exe
    O4 - HKLM\..\Run: [freesurfer] C:\Program Files\Free Surfer\fs20.exe
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [SDiskDaemon] C:\WINDOWS\sdiskmon.exe
    O4 - HKLM\..\Run: [AVG_CC] C:\Program Files\Grisoft\AVG6\avgcc32.exe /startup
    O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
    O4 - HKLM\..\Run: [InkSaver] C:\Program Files\InkSaver\InkSaver.exe hide
    O4 - HKLM\..\Run: [RAMpage] "C:\Program Files\RAMpage\RAMpage.exe" M=28 T=4 P="C:\Program Files\RAMpage\RAMpageConfig.exe"
    O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
    O4 - HKCU\..\Run: [MyPrivacyIndexPath] "C:\Program Files\Omniquad MyPrivacy\MyPrivacy\MyPrivacyIndex.exe"
    O4 - Startup: ePrompter.lnk = C:\Program Files\ePrompter\ePrompter.exe
    O4 - Global Startup: HPAiODevice(hp officejet g series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet g series\Bin\hpoavn07.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: InkSaverCheck.lnk = ?
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: Customize Menu   &4 - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Fill Forms   &] - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
    O8 - Extra context menu item: Save Forms   &[ - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    O8 - Extra context menu item: Send Image to Photo Library - file://C:\Program Files\MGI\MGI PhotoSuite III SE\Temp\MGI00000.html
    O9 - Extra button: Fill Forms (HKLM)
    O9 - Extra 'Tools' menuitem: Fill Forms   &] (HKLM)
    O9 - Extra button: Save (HKLM)
    O9 - Extra 'Tools' menuitem: Save Forms   &[ (HKLM)
    O9 - Extra button: RoboForm (HKLM)
    O9 - Extra 'Tools' menuitem: RF Toolbar   &2 (HKLM)
    O9 - Extra button: Free Surfer (HKLM)
    O9 - Extra 'Tools' menuitem: Free Surfer (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com/
    O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://protect.microsoft.com/security/protect/WSA/shared/cab/x86/MSSecAdv.cab?1064596644015
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} (Matrix Class) - http://acceso.masminutos.com/laaplicacion.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37873.4335532407
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredimail.com/contents/setup/downloader/imloader.cab
    O19 - User stylesheet: C:\WINDOWS\sstyle.css (file missing)

    I appreciate your assistance in removing this persistant junk from my computer!
     
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked


    O4 - HKLM\..\Run: [Supastatus] C:\Program Files\Internet Explorer\Connection Wizard\status.exe
    O4 - HKLM\..\Run: [system32.dll] C:\WINDOWS\system\systeminit.exe
    O4 - HKCU\..\Run: [LDM] \Program\BackWeb-8876480.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} (Matrix Class) - http://acceso.masminutos.com/laaplicacion.cab
    O19 - User stylesheet: C:\WINDOWS\sstyle.css (file missing)



    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files
    C:\WINDOWS\system\systeminit.exe
    then
    download CWshredder from http://www.thespykiller.co.uk then Run it
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.

    and make sure you follow the advice about the security updates listed on the last page, in order to prevent re-infection, otherwise you will be continually reinfected
    the patches are :
    http://support.microsoft.com/default.aspx?kbid=828026
    http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/ms03-011.asp
    *Note: The simplest way to make sure you have all the security patches is to go to Windows update and install all "Critical Updates & service Packs"
     
  3. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    And I would uninstall spykiller it doesn't do what it says on the tin
     
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