Malware known to Viruslabs but not Eset

Yesterday a user at one of my customers received a UPS.ZIP containing a UPS.EXE. User started it and it did run without Eset blocking it. The malware did crash however.

I've checked the virus against viruslabs.com and found it was discovered a couple of hours earliers already and 5 virusscanners already updated their signatures to recognize it. It's now 24 hours later and we've had several signature updates from Eset but it still doesn't seem to recognize it according to the VirusLabs website.

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How much can we trust the viruslabs website? The infected computer and user are useless now and I won't turn it on before being sure the next signature will fix it.

 

are you able to submit it to Eset?
http://kb.eset.com/esetkb/index?page=content&id=SOLN141

 

We've seen some spammed ups.exe that were corrupted and didn't run. There was no need to add detection as the file is non-functional and does nothing but crashes. As far as I know, even the recent corrupted variants should be covered in update 6006, just for the purpose of filtering as there's no actual malware to protect from.