I go through the process to make a new partition. It lets me choose the size, name, and it assigns a letter. I click proceed I go to 'commit' and get to a screen that gives me a Warning - A reboot is required for completing this operation; the operation will be cancelled if you choose not to reboot now. So, I click’ reboot'. Then the program goes to 'analyze partition, locking partitions, checking partitions - then my computer reboots. Next, a screen comes up 'analyze partitions, assign name, synchronize partitions' and it reboots-AGAIN. When my computer finishes rebooting - there is no partition. Here's what I have done. I have read quite a few of your FAQ's. Uninstalled, downloaded the latest version 10.0.2117-s-en.exe and reinstalled. Downloaded the latest version of Acronis drivers - it tells me I already have the latest versions. I'm not the brightest bulb in the pack but, nothing seems to work. I hope I did'nt waste 49.99 for nothing !