Read this please : http://www.lavasoftsupport.com/index.php?showtopic=28598 Infact pretty much all the new 8.2 posts are bad. I have had a nightmare of a time trying to get ESS to repair now. I then tried to remove and reinstall but got permission errors even though I am the full admin running the admin account. I had to boot to safe mode and delete all ESET folders. Now I am installed again but importing my XML overwrites the beta key and I am now expired. Can you tell me the user/pass for the beta so I can carry on with trial. I am overdue to renew my subscription but TBH before this latest stable beta I was not going to after all previous issues. Thanks and I would assume someone at ESS need to talk very seriously to the staff at Lavasoft. EDIT : NVM, its fine. I just removed/reinstalled with built in Beta key and redid all my rules which is a PIA because of my torrent client. I think my Windows permissions are messed up now due to Lavasoft's disaster.