Just installed Mail Security 4 and I noticed a number of emails the SBS 2003 premium server sends out from the backupexec (symantec backup program) are considered a virus and being blocked. How do I stop this? We are also running messagelabs to cut down on spam, so have the exchange server setup to communicate with the messagelabs servers via smtp both in and outgoing mail. As a results genuine emails are being blocked by ESET so how do I stop ESET from rejecting them and how do we get the existing emails back that have been rejected some of them are orders which we dont want to lose? TIA.