Mail Security 4.2.10019.0 Block folder access other than inbox iPhone

Discussion in 'Other ESET Home Products' started by bokko, Aug 13, 2010.

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  1. bokko

    bokko Registered Member

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    Was running 2.7 exchange with iPhone active sync on SBS2003 R2. I had no problem accessing forlders other than inbox. Just access for instance "sent items" iPhone would sync last 30 days. In fact the last time I did this while 2.7 was uninstalled after reboot during upgrade when a client called me. (uninstalled 2.7 using start menu not add/remove)
    Then proceeded to upgrade to version 4.2 install went without trouble read documention setup spam filter (boo).
    Then two days later while away from office needed to access another email from sent items to confirm quote was sent to client. No longer have access to any folder but inbox...had to tether my iphone to laptop to access info.
    Have spent last couple of weeks reading documentation scouring event logs for errors.
    So my main question does anyone else have this? iPhone or WM devices (active sync is active sync).
    If anyone else has suggestions on how to resolve this?
     
    Last edited: Aug 13, 2010
  2. bokko

    bokko Registered Member

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    May 16, 2008
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    Re: Mail Security 4.2.10019.0 Block folder access other than inbox Active Sync

    Well looks like I resolved my own problem just prior to posting I installed "Microsoft Exchange Server ActiveSync Web Administration Tool".
    I then accessed page which from Local Administrator account on server is https://localhost/mobileadmin
    Once logged in I clicked "remote wipe" then entered my username it turns out I had two entries an old entry for a WM6 device from Mar 2009 I clicked delete on it. About 10 minutes later all my "sent items" started updating again (glad I left email open in sent items)...or might have been chasing my tail for awhile.
    Hope this helps someone else.
     
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