Hey guys I need help, I just re-formatted my system and installed Windows XP again. Sadly my username and password were inside outlook express, I forgot to back it up. I tried sending an email to firstname.lastname@example.org but I get a mail failure delivery notification, so I don't think that e-mail exists or perhaps they wrote it down incorrectly. Hopefully someone from ESSET can help me get the software up and running on my system again. I can provide all information that is needed about my purchase.