Lost the user/pass settings

Discussion in 'ESET Smart Security v4 Beta Forum' started by Txl, Dec 4, 2008.

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  1. Txl

    Txl Registered Member

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    Hello all,

    Just installed beta 4 3-4 days ago, all was running fine and since yesterday the updates are not working, so i go to the update setting and the user+password combination (updv4 or something like that) are gone.

    The computer was on wifi connected to a local network but without internet for 2 days in a row so perhaps the fact that there WAS connection but n ever any reply from the update server killed the login+pass after a while ?

    Anyway if someone could provide me with the login and pass so I could try them again it would be nice, by PM for "confidentiality" purposes (although they are available in the setup but you never know....)

    Thanks
     
  2. qzex

    qzex Registered Member

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    updv4/upd4test
     
  3. Txl

    Txl Registered Member

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    Feb 28, 2008
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    Thanks for the tip but same result :

    update information is not consistent


    last working update was 02/12/08 at 13:40 v 3657

    What should i try now ?
     
  4. Txl

    Txl Registered Member

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    Now we're getting somewhere...but not there yet...

    The update has downloaded the 13.5 megs of files (in 3 times), I have seen the 1/3 update process, and it stops at the 66% mark (so 2 out of 3 updates I would say) and gets back to the normal window with the same info
    Update information is not consistent.

    What can I try now ?

    Thanks
     
  5. Marcos

    Marcos Eset Staff Account

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    I'd suggest enabling logging of diagnostic information, reproducing the problem and pasting here the relevant records from the event log related to the unsuccessful update attempt.
     
  6. Txl

    Txl Registered Member

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    05/12/2008 12:02:08 Update Updater: retval = 0x2201, failures: 93, regretval = 0x0000 AUTORITE NT\SYSTEM


    The failure numbers increase...
     
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